Cathays

Station details

• Getting to and from the station

  Bicycle parking

  Yes

  Storage Sheltered

  No

  Storage Location

  15 Sheffield stands providing for up to 30 bicycles in an area, located to the south of the footbridge which crosses the railway.

  Storage Spaces

  30

  Storage CCTV

  Yes

  PlusBike (Cycle hire)

  No

  Car Park

  No

  Free of Charge

  No

  CCTV Coverage

  No

  Car Park Operator

  No

  Address

  No

  Phone Number

  No

  Web Address

  No

  Note

  No

  Opening Hours

  No

  Number of Spaces

  No

  Daily Rate

  No

  Weekly Rate

  No

  Monthly Rate

  No

  3 Monthly Rate

  No

  Annual Rate

  No

  Taxis

  No

  Accessible Taxis

  No

  Impaired Mobility set down and pick up points available

  No

  Airport

  No

• Ticket Buying and Collection

  Ticket Office

  Entrance to Cardiff bound platform. Monday to Friday - 06:30 to 19:30 Saturday - 09:00 to 15:30 Sunday - Closed

  Height Adjusted ticket office counter

  Yes

  Induction Loop

  Yes

  Ticket Machines

  Yes

  Accessible Ticket Machines

  The ticket machine(s) take cash, and major debit and credit cards.

  The machine on the Cardiff-bound platform is only available during staffing hours.

  The machine on the Pontypridd-bound platform is available all the time.

  Collection of Pre-Purchased tickets

  Yes

  Penalty Fares

  Applicable Operators: Transport for Wales

  Smart cards issued

  No

  Smart cards validated

  Yes

  Get Oyster cards here

  No

  Use Oyster pay as you go

  No

  Top up Oyster cards

  No

• Staffing and General Services

  Staff help available opening times

  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

  Passenger Information Systems available

  DepartureScreens ArrivalScreens

  Customer Help Points

  On the Pontypridd bound platform.

  Customer Services

  Contact our Customer Relations team directly via the Transport for Wales Website.

  Location for rail replacement services

  The rail replacement bus stop is on Park Place, near the Student Union.

  Left Luggage

  No

  Lost Luggage

  Yes

  Ticket Gates

  Yes

  CCTV

  Yes

• Facilities

  ATM Machine

  No

  Bureau de Change

  No

  First Class Lounge

  No

  Internet Kiosk Available

  No

  Pay Phone

  Yes

  Accessible Public telephones

  No

  Post Box

  No

  Public Wi-Fi

  Find WiFi Hotspots around Cathays station

  Shops

  No

  Toilets

  No

  Baby Changing facilities

  No

  National Key toilets

  No

  Showers

  No

  Trolleys

  No

  Tourist information office

  No

  Waiting Rooms

  No

  Seating

  Yes

• Accessibility and Mobility Access

  Staff help available opening times

  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

  Helpline Number

  03333 211202

  Helplines Opening times

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  Ramp for train Access

  Yes

  Step Free Access

  Category B2.

  While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.

  Wheelchairs Available

  Wheelchairs are available during ticket office opening hours.