At a glance
Station Message
The lifts are out of order between the Lakeside shopping centre and the station at Chafford Hundred station.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Outside station entrance (stands), by car park entrance (secure)
- Storage Spaces
- 52
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Stands are owned and maintained by council
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0845 050 70 80
- Web Address
- Note
- Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays
- Opening Hours
- Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 138
- Daily Rate
- £7.70
- Weekly Rate
- £32.00
- Monthly Rate
- £124.00
- 3 Monthly Rate
- £359.00
- Annual Rate
- £1,240.00
- Taxis
- Yes
- Accessible Taxis
- Operated by local companies. Pre-booking advised
- Impaired Mobility set down and pick up points available
- Outside station entrance
- Airport
- No
- Ticket Office
- Monday to Friday - 06:00 to 18:30 Saturday - 08:15 to 18:30 Sunday - 08:45 to 15:20
- Height Adjusted ticket office counter
- Customer Service Staff
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: c2c
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Monday to Friday - 05:45 to 22:00 Saturday - 06:45 to 21:30 Sunday - 07:15 to 16:30
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Monday - Friday, 08:00 - 20:00
Saturday and Sunday: 09:00 - 16:00
Public Holidays: 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.co.uk
- Location for rail replacement services
c2c Rail Replacement outside the Main Entrance (W3W ///themes.judge.smoke)
Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 20:00 Weekend - 09:00 to 16:00 All Bank Holidays - 09:00 to 16:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Tesco Express outside the station
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Shops
- Lakeside Shopping Centre.
- Toilets
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
- Baby Changing facilities
- Female toilets,Male toilets
- National Key toilets
- Booking hall. This can be accessed using a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- No
- Staff help available opening times
- Monday to Friday - 05:45 to 22:00 Saturday - 06:45 to 21:30 Sunday - 07:15 to 16:30
- Helpline Number
- 03457 44 44 22
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre
- Wheelchairs Available
- No