At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Outside station entrance
- Storage Spaces
- 50
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Stands are owned and maintained by council
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- Outside front of station
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Outside front of station
- Airport
- No
- Ticket Office
- Monday to Friday - 05:15 to 19:45 Saturday - 06:40 to 16:15 Sunday - 07:45 to 15:30
- Height Adjusted ticket office counter
- Customer Service Staff
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: c2c
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 06:00 to 19:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Monday - Friday, 08:00 - 20:00
Saturday - Sunday, 09:00 - 16:00
Public Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.co.uk
- Location for rail replacement services
- Rail Replacement buses will call at the station entrance at stop A and B.
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 20:00 Weekend - 09:00 to 16:00 All Bank Holidays - 09:00 to 16:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- To front of station
- Shops
- No
- Toilets
Toilets are located on Platforms 1&2.
Access to the National key toilets must be requested at the Ticket Office window.
- Baby Changing facilities
- Ladies toilets
- National Key toilets
- Access must be requested at the ticket office window.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Platform 1 & 2 Monday to Friday - 05:15 to 20:00 Saturday - 08:15 to 17:40 Sunday - 06:45 to 16:10
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 06:00 to 19:00
- Helpline Number
- 03457 44 44 22
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step free access is not available to either platform at this station
- Wheelchairs Available
- No
Data unavailable