At a glance
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 0
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Conwy County Borough
- Address
- Conwy County Borough Council Bodlondeb LL32 8DU
- Phone Number
- Primary telephone number: 01492 574 000
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours
- Number of Spaces
- 25
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- No
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- No
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- No
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement bus stop is a local bus stop near the station.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category B2.
Separate step-free access to each platform:
Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane.
Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places.
Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street.
Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.
- Wheelchairs Available
- No
Data unavailable