At a glance
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Gough Road car park
- Storage Spaces
- 25
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Transport for West Midlands
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 248
- Taxis
- Bilston 01902 404042 Dudley 01902 880550
- Accessible Taxis
- Accessible taxis are not available
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- A Permit to Travel machine is available for use when the Booking Office is closed. Monday - 06:15 to 16:00 Tuesday - 06:15 to 14:00 Wednesday - 06:15 to 14:00 Thursday - 06:15 to 14:00 Friday - 06:15 to 19:00 Saturday - 07:00 to 20:00 Sunday - 09:00 to 14:00
- Height Adjusted ticket office counter
- None
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: West Midlands Trains
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. Monday - 06:15 to 16:00 Tuesday - 06:15 to 14:00 Wednesday - 06:15 to 14:00 Thursday - 06:15 to 14:00 Friday - 06:15 to 19:00 Saturday - 07:00 to 20:00 Sunday - 09:00 to 14:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- On both platforms
- Customer Services
- We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Location for rail replacement services
Rail replacement vehicles will operate from Havacre Lane, adjacent to the platform 2 entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not accessible
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Toilet facilities are available: Monday 06:15-16:00, Tuesday - Thursday 06:15-14:00 and 16:00-19:00, Friday 06:15-19:00, Saturday 07:00-20:00 and Sunday 09:00-14:00. The toilet facilities are not available when the Ticket Office is closed.
- Baby Changing facilities
- No
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. Monday - 06:15 to 16:00 Tuesday - 06:15 to 14:00 Wednesday - 06:15 to 14:00 Thursday - 06:15 to 14:00 Friday - 06:15 to 19:00 Saturday - 07:00 to 20:00 Sunday - 09:00 to 14:00
- Helpline Number
- 0800 0248998
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
- Wheelchairs Available
- No