At a glance
Station Message
The lifts are out of order between platform 1 and the rest of the station at Deansgate station.
For customers who require step free access please contact Northern Passenger Assistance team on 0800 138 5560.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Outside the station
- Storage Spaces
- 6
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Not available at this station.
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No designated area is provided. Street set down only available.
- Airport
- No
- Ticket Office
Next to ticket office
Accepts cards only
Monday - 06:00 to 23:30 Tuesday - 06:00 to 23:30 Wednesday - 06:00 to 23:30 Thursday - 06:00 to 23:30 Friday - 06:00 to 23:30 Saturday - 06:00 to 23:30 Sunday - 08:10 to 23:30- Height Adjusted ticket office counter
- Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Yes
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- No
- Customer Services
- 08002006060
- Location for rail replacement services
Bus stops on Whitworth St.
What3 words - Into Manchester - books.loaded.ranged & out of Manchester - soaks.rather.leaves
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- A key is available from the Booking Office upon request.
- Baby Changing facilities
- No
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- no, platforms have full canopies
- Seating
- Yes
- Staff help available opening times
- Yes
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category A Station
- Please note there are no tactile pavings at this station
From Whitworth Street, up a ramp (43 paces, 1:25 slope) and level access through the entrance into the foyer. Or from the junction of Chester Road, Whitworth Street and Deansgate, level access through the entrance, along the corridor and up 21 steps into the foyer. Then, to Manchester: Past the ticket office, via the lift in the foyer. Or up a ramp (34 paces), up 17 steps onto the platform. To Bolton, Warrington and Wigan : Via the lift in the foyer or along the subway (26 paces), up a ramp (32 paces) and up 18 steps onto the platform. Level access to Manchester platform also via overbridge from Metrolink G-Mex Metrolink stop.
Lift available first to last train, currently 06:20 - 23:40 Monday to Saturday. 08:10 - 23:30 Sunday.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- No