At a glance
Station Message
The lifts are out of order between the platforms and the footbridge at Dore & Totley station.
Customers who require step free access at this station should contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance. For passengers who need assistance please contact the Northern Passenger Assistance team on 0800 138 5560.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Within Car Park
- Storage Spaces
- 20
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Not available at this station.
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Northern
- Address
- - -
- Phone Number
- Primary telephone number: 0800 200 6060
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 120
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No designated area is provided. The station front may be used for set down purposes.
- Airport
- No
- Ticket Office
- No
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- No
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- No
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- No
- Passenger Information Systems available
- Announcements
- Customer Help Points
- Help Points are now on both platform 1 & 2
- Customer Services
- 08002006060
- Location for rail replacement services
- Pick Up / Drop Off at the bus stops adjacent to the entrance to the station car park.
- Left Luggage
- No
- Lost Luggage
- As this station is unstaffed please contact the Customer Experience Centre for Lost Property Queries on 0800 200 6060 Monday to Sunday - 06:00 to 23:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- The highest operating part of the telephone is 1140 mm above floor level.
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- Yes
- Baby Changing facilities
- No
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Shelter only on both platforms
- Seating
- Yes
- Staff help available opening times
- No
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category A Station
- Scooter Friendly Station
- Full lift access to both platforms
Level access from car park and Station Drive.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- No