At a glance
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- At the front of the station, and in the subway
- Storage Spaces
- 22
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday to Friday - 06:30 to 20:55 Saturday - 06:30 to 20:55 Sunday - 07:45 to 15:15
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Greater Anglia
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Customer service staff are available from start until end of service, 7 days a week
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- 0343222123
- Location for rail replacement services
Use Bus stop R in Church Street for northbound services toward Enfield Town/Cheshunt
Use Bus stop U in Church Street for southbound services towards Liverpool Street
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 09:00 to 17:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Located on concourse
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Kiosk Passport Photo Booth
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- Customer service staff are available from start until end of service, 7 days a week
- Helpline Number
- 0343 222 1234
- Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Ramp for train Access
- Yes
- Step Free Access
- Yes
- Wheelchairs Available
- Yes