At a glance
Station Message
The lifts are currently out of order at Elgin station.
If you need help to re-arrange your travel plans because of this, please get in touch with ScotRail's Free Assisted Travel Helpline: 0800 046 1634 or Assisted Travel Textphone: 18001 0800 046 1634(for people who are hard of hearing).
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- No
- Storage Spaces
- 19
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- No
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- A rate of 10 is charged for overnight parking.
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 50
- Daily Rate
- £2.00
- Taxis
- visit www.traintaxi.co.uk for details of taxis available for hire
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Monday - 07:00 to 17:00 Tuesday - 07:00 to 17:00 Wednesday - 07:00 to 17:00 Thursday - 07:00 to 17:00 Friday - 07:00 to 18:45 Saturday - 06:45 to 16:15 Sunday - 10:25 to 17:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: ScotRail
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday - 06:25 to 19:30 Tuesday - 06:25 to 19:30 Wednesday - 06:25 to 19:30 Thursday - 06:25 to 19:30 Friday - 06:25 to 19:30 Saturday - 06:25 to 19:30 Sunday - 10:25 to 18:05
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
- Ticket Office
Located on Platform 1.
- Platform 1
By the customer information screen pole beside the booking office and seating.
- Platform 2
By the customer information screen pole, next to the shelter and help point.
- Customer Services
- Location for rail replacement services
Please click on the link below for the exact bus pick up location:-
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 21:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- No
- Shops
- No
- Toilets
- The toilets are located in the Waiting Room. The toilet facilities are only available during ticket office opening hours.
- Baby Changing facilities
- Yes
- National Key toilets
- No
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Part of ticket office / station building Monday - 06:25 to 19:30 Tuesday - 06:25 to 19:30 Wednesday - 06:25 to 19:30 Thursday - 06:25 to 19:30 Friday - 06:25 to 19:30 Saturday - 06:25 to 19:30 Sunday - 10:25 to 18:05
- Seating
- Yes
- Staff help available opening times
- Monday - 06:25 to 19:30 Tuesday - 06:25 to 19:30 Wednesday - 06:25 to 19:30 Thursday - 06:25 to 19:30 Friday - 06:25 to 19:30 Saturday - 06:25 to 19:30 Sunday - 10:25 to 18:05
- Helpline Number
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office.
Please take care when boarding/alighting the train at platforms 1 and 2 as the stepping distance between the train and the platform may be more prominent than at other platforms.
- Wheelchairs Available
- Yes