At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 16
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Lightride Distribution Ltd0.2 miles away from the station (4 minutes walk)88-90 Hatton Garden, London, London, EC1N 8PNTel: 0844 8704048www.lightride.co.ukLondon Bicycle Tour Co0.9 miles away from the station (18 minutes walk)Gabriels Wharf 56, Upper Ground, London, London, SE1 9PPTel: 020 7928 6838www.londonbicycle.com
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- No
- Accessible Taxis
- Contact taxi operator directly
- Impaired Mobility set down and pick up points available
- No
- Airport
- Direct Thameslink services to Luton and Gatwick Airports. Interchange at King's Cross St Pancras for the Piccadilly Line to Heathrow Terminals 2, 3, 4 and 5
- Ticket Office
- Please note - the ticket office is situated at the entrance on the south side of Cowcross Street and is operated by Thameslink. Monday to Sunday - 09:30 to 16:30
- Height Adjusted ticket office counter
- Ticket office staff provide assistance where possible. See ticket office opening hours.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: London Underground
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Monday to Friday - 06:00 to 00:00 Saturday - 07:00 to 00:00 Sunday - 08:00 to 00:00
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Available on all platforms
- Customer Services
- No
- Location for rail replacement services
- No
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:30 to 16:00 Saturday - Closed Sunday - Closed
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- Yes
- Baby Changing facilities
- Yes
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Most of the station is undercover.
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 06:00 to 00:00 Saturday - 07:00 to 00:00 Sunday - 08:00 to 00:00
- Helpline Number
- 0343 222 1234 or 020 3031 9331 (Textphone)
- Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Thameslink.
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- Ramp for train Access
- Yes
- Step Free Access
This is a Category A station. This station has step-free access to all Elizabeth line and Thameslink platforms including level boarding to Thameslink trains from Zone C on both platforms. Manual ramps are available for other zones and for London Underground services.
The Assistance Meeting Point is the Ticket Office.
- Wheelchairs Available
- Yes