At a glance
Station Message
The ticket office will have the following changes to planned availability:
Monday 2 - Friday 13 November - 0645-1045
Tickets can be bought from the ticket machine or digitally.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Cycle safes located in car park. Stands on platforms 2 and 3.
- Storage Spaces
- 18
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Please note cycles can be carried on our trains free of charge. No spaces covered on platforms 2/3. 18 stands and 30 cycle safes
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- South Gloucester Council
- Address
- Station Road Filton BS34 7JW
- Phone Number
- Primary telephone number: 01454 868000
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 54
- Taxis
- There is no taxi rank at this station.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Set down/pick up points in car park adjacent ramp to platforms
- Airport
- Find out more about links from GWR stations to airports.
- Ticket Office
- Monday to Friday - 16:15 to 19:15 Weekend - Closed
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Great Western Railway
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
For a 360 tour of the station please click HERE or for a guided video tour click HERE.
- Location for rail replacement services
- Station car park.
- Left Luggage
- No
- Lost Luggage
- Whether you ve lost something on one of our trains or at a station, we ll do our best to find it for you. Once we ve got your details, we ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not available
- Post Box
- No
- Public Wi-Fi
- Find WiFi Hotspots near this station
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
- Helpline Number
- 08001 971 329 or 18001 0800 197 1329 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Step-free category B2 station - Some step-free access to all platforms. - This station has a degree of step free access to the platforms.
Step free access is available to each platform via a ramp bridge. The graident of the ramp is steeper than present guidelines.
- Wheelchairs Available
- No