Gatwick Airport Train Station | Train Times

At a glance

Station Message

From Monday 5 September 2022 until March 2023, construction work will take place at the Ticket Office. This work is part of the Gatwick Airport station upgrade. Not all cash transactions such as refunds can be made at the station during this time. We recommend using card or digital payments, or speaking to a member of our staff for assistance. You can also book in advance.

Departures and arrivals

Time

Platform

Operator

Station details

Getting to and from the station

Bicycle parking

No

Storage Sheltered

No

Storage Location

No

Storage Spaces

0

Storage CCTV

Yes

PlusBike (Cycle hire)

No

Car Park

Yes

Free of Charge

No

CCTV Coverage

Yes

Car Park Operator

Gatwick Airport

Address

No

Phone Number

No

Web Address

https://www.nationalrail.co.uk/

Note

No

Opening Hours

Monday to Sunday – 24 hours

Number of Spaces

No

Daily Rate

N/A

Weekly Rate

N/A

Monthly Rate

N/A

3 Monthly Rate

N/A

Annual Rate

N/A

Taxis

Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex

Accessible Taxis

No

Impaired Mobility set down and pick up points available

Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company.

Airport

Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.
Ticket Buying and Collection

Ticket Office

Monday to Sunday – 24 hours

Height Adjusted ticket office counter

Window 1 is at a compliant height

Induction Loop

Yes

Ticket Machines

Yes

Accessible Ticket Machines

Yes

Collection of Pre-Purchased tickets

Yes

Penalty Fares

Applicable Operators: Gatwick Express, Southern, Thameslink

Smart cards issued

No

Smart cards validated

Yes

Get Oyster cards here

Yes

Use Oyster pay as you go

Yes

Top up Oyster cards

Yes
Staffing and General Services

Staff help available opening times

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

Monday to Sunday – 24 hours

Passenger Information Systems available

DepartureScreens
Announcements

Customer Help Points

Yes

Customer Services

No

Left Luggage

No

Lost Luggage

Monday to Sunday – 05:00 to 22:00

Ticket Gates

No

CCTV

Yes
Facilities

ATM Machine

Located outside the station as well as on concourse

Bureau de Change

No

First Class Lounge

No

Internet Kiosk Available

No

Pay Phone

Yes

Accessible Public telephones

No

Post Box

Located in the Airport Terminal

Public Wi-Fi

Wifi information at this station

Shops

No

Toilets

Platforms 1 and 2

Baby Changing facilities

Yes

National Key toilets

Yes

Showers

No

Trolleys

No

Tourist information office

No

Waiting Rooms

Heated waiting areas are available on platforms

Seating

No
Accessibility and Mobility Access

Staff help available opening times

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

Monday to Sunday – 24 hours

Helpline Number

If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - customerservices@gatwickexpress.com Phone - 0800 138 1016 Textphone - 0800 138 1018

Helplines Opening times

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Gatwick Express.

Ramp for train Access

Yes

Step Free Access

This is a Category B1station:Step-free access to all platforms. Access to platforms 3 and 4 is via the station concourse (adistance of up to 190 metres if interchanging from other platforms).
The Assistance Meeting Point is the assistance desk on the main concourse

Wheelchairs Available

Yes

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Gatwick Airport

At a glance

Station Message

Station details

Getting to and from the station

Bicycle parking

Storage Sheltered

Storage Location

Storage Spaces

Storage CCTV

PlusBike (Cycle hire)

Car Park

Free of Charge

CCTV Coverage

Car Park Operator

Address

Phone Number

Web Address

Note

Opening Hours

Number of Spaces

Daily Rate

Weekly Rate

Monthly Rate

3 Monthly Rate

Annual Rate

Taxis

Accessible Taxis

Impaired Mobility set down and pick up points available

Airport

Ticket Buying and Collection

Ticket Office

Height Adjusted ticket office counter

Induction Loop

Ticket Machines

Accessible Ticket Machines

Collection of Pre-Purchased tickets

Penalty Fares

Smart cards issued

Smart cards validated

Get Oyster cards here

Use Oyster pay as you go

Top up Oyster cards

Staffing and General Services

Staff help available opening times

Passenger Information Systems available

Customer Help Points

Customer Services

Left Luggage

Lost Luggage

Ticket Gates

CCTV

Facilities

ATM Machine

Bureau de Change

First Class Lounge

Internet Kiosk Available

Pay Phone

Accessible Public telephones

Post Box

Public Wi-Fi

Shops

Toilets

Baby Changing facilities

National Key toilets

Showers

Trolleys

Tourist information office

Waiting Rooms

Seating

Accessibility and Mobility Access

Staff help available opening times

Helpline Number

Helplines Opening times

Ramp for train Access

Step Free Access

Wheelchairs Available

Buy train tickets

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