Greenwich train station | Departures, arrivals and tickets

At a glance

Station Message

Sat 1 Nov: Travel Information – Blackheath, Lewisham, Maze Hill, Greenwich and Charlton Stations

This station is expected to be very busy on Saturday 1st November due to the Blackheath fireworks event and the Charlton v Swansea football match (kick-off 15:00).

Please note that buses will replace trains on the following routes due to planned engineering work:

Between Blackheath and Dartford via Bexleyheath
Between Dartford and Plumstead

After the fireworks event finishes, long queues are expected at Blackheath station. Passengers are advised to use alternative travel options where possible, including Lewisham, Greenwich, and Maze Hill stations.

Please allow extra time for your journey and check live travel updates before you travel

Departures and arrivals

Station details

Bicycle parking
Yes
Storage Sheltered
Yes
Storage Location
On Platform 2 - Turn right after exiting booking hall.
Storage Spaces
6
Storage CCTV
No
PlusBike (Cycle hire)
No
Additional Notes
You may leave your cycle in the rack provided however you do so at your own risk.
Car Park
Yes
Free of Charge
Yes
CCTV Coverage
Yes
Car Park Operator
Southeastern
Address
No
Phone Number
Primary telephone number: 0345 322 7021
Web Address
https://www.nationalrail.co.uk/
Note
No
Opening Hours
No
Number of Spaces
2
Taxis
No
Accessible Taxis
Accessible taxis are available to book
Impaired Mobility set down and pick up points available
Yes
Airport
No
Ticket Office
On way in to access trains from Greenwich High Road side of station Monday to Friday - 06:10 to 20:05 Saturday - 06:10 to 20:05 Sunday - 07:10 to 18:40
Height Adjusted ticket office counter
No
Induction Loop
Yes
Ticket Machines
Yes
Accessible Ticket Machines
Booking hall
Collection of Pre-Purchased tickets
Yes
Penalty Fares
Applicable Operators: Southeastern
Smart cards issued
Yes
Smart cards validated
Yes
Get Oyster cards here
Yes
Use Oyster pay as you go
Yes
Top up Oyster cards
Yes
Staff help available opening times
Monday to Friday - 05:30 to 20:05 Saturday - 05:30 to 20:05 Sunday - 07:00 to 20:00
Passenger Information Systems available
DepartureScreens Announcements
Customer Help Points
On platform
Customer Services
This station has Secure station accreditation - For more information contact 0345 322 7021
Location for rail replacement services
Towards Charlton: Bus stop N on Greenwich High Road (what 3 words: slices.renew.spared).
Towards New Cross / London Bridge: Bus stop P on Greenwich High Road (what 3 words: suffice.cage.voter).
Left Luggage
No
Lost Luggage
Yes
Ticket Gates
No
CCTV
Yes
ATM Machine
in booking hall
Bureau de Change
No
First Class Lounge
No
Internet Kiosk Available
No
Pay Phone
Yes
Accessible Public telephones
Public telephones are not wheelchair accessible
Post Box
No
Public Wi-Fi
Find WiFi Hotspots around Greenwich station
Shops
newspapers
Toilets
Booking Hall - Available during staffing hours
Baby Changing facilities
No
National Key toilets
Booking Hall- Available during staffing hours. This toilet is stoma friendly.
Showers
No
Trolleys
No
Tourist information office
No
Waiting Rooms
Unheated seating area in booking hall only available when staff are present
Seating
Yes
Staff help available opening times
Monday to Friday - 05:30 to 20:05 Saturday - 05:30 to 20:05 Sunday - 07:00 to 20:00
Helpline Number
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helplines Opening times
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. There are no staff on the trains that call at this station that can assist. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Ramp for train Access
Yes
Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 via ramp. Step free access to platform 2 via station entrance. Step free interchange via DLR lift to/from DLR subway. For stepped access between platforms go via station subway.
Wheelchairs Available
Yes

Greenwich station

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Departures and arrivals

Station details

Getting to and from the station

Ticket Buying and Collection

Staffing and General Services

Facilities

Accessibility and Mobility Access

Station Message