Grimsby Town

At a glance

Station Message

Car Park Update

Pay and Display machines have been removed from this car park.

Customers can purchase their parking tickets via the APCOA connect app, www.apcoaconnect.com or via phoning the automated payment line on 01895 262 122.

Customers can also purchase parking tickets from selected ticket offices.

Station Alert

From Sunday 02 February 2020 Penalty Fares will apply at this station.

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

• WhatsApp: 07812 223 336

• Twitter: @TPEAssist

• Phone: Call 0345 600 1671 (Option 3)

• Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

• Booking Office: Cycle reservations can be requested at any booking office.

Station details

Bicycle parking
Yes
Storage Sheltered
Yes
Storage Location
On platform 1, within car park and within cycle hub
Storage Spaces
56
Storage CCTV
Yes
PlusBike (Cycle hire)
Cycle Lincs - next to the station.Hire company offering full range of cycles for the entire family.Delivery / collection service & suggested routes available.More details at www.cyclelincs.co.uk
Car Park
Yes
Free of Charge
No
CCTV Coverage
No
Car Park Operator
TransPennine Express
Address
- -
Phone Number
Primary telephone number: 01895 262 122
Web Address
https://www.nationalrail.co.uk/
Note
No
Opening Hours
Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
Number of Spaces
59
Daily Rate
£4.90
Weekly Rate
£22.00
Monthly Rate
£72.00
3 Monthly Rate
£190.00
Annual Rate
£570.00
Taxis
The nearest taxi rank is outside the station.
Accessible Taxis
No
Impaired Mobility set down and pick up points available
No
Airport
No
Ticket Office
The ticket office is on the left as you enter the station. Monday to Friday - 06:00 to 19:30 Saturday - 05:30 to 19:30 Sunday - 08:45 to 19:30
Height Adjusted ticket office counter
Yes
Induction Loop
Yes
Ticket Machines
Yes
Accessible Ticket Machines
Yes
Collection of Pre-Purchased tickets
Yes
Penalty Fares
Applicable Operators: TransPennine Express
Smart cards issued
Yes
Smart cards validated
No
Get Oyster cards here
No
Use Oyster pay as you go
No
Top up Oyster cards
No
Staff help available opening times
Monday to Friday - 05:30 to 19:30 Saturday - 05:15 to 19:30 Sunday - 08:30 to 19:30
Passenger Information Systems available
DepartureScreens Announcements
Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
Customer Services
To speak to a member of our team, please call: 0345 600 1671.
Left Luggage
No
Lost Luggage
No
Ticket Gates
No
CCTV
Yes
ATM Machine
No
Bureau de Change
No
First Class Lounge
No
Internet Kiosk Available
No
Pay Phone
Yes
Accessible Public telephones
No
Post Box
Yes
Public Wi-Fi
Yes
Shops
No
Toilets
The toilets are located on Platform 1.
Baby Changing facilities
Yes
National Key toilets
The accessible toilets are located on Platform 1, these toilets are operated by a radar key.
Showers
No
Trolleys
No
Tourist information office
No
Waiting Rooms
Heated waiting rooms are available on both platforms and adjacent to the booking hall. Monday to Friday - 05:45 to 19:30 Saturday - 05:30 to 19:30 Sunday - 08:45 to 19:30
Seating
Yes
Staff help available opening times
Monday to Friday - 05:30 to 19:30 Saturday - 05:15 to 19:30 Sunday - 08:30 to 19:30
Helpline Number
0800 107 2149
Helplines Opening times
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
Ramp for train Access
Yes
Step Free Access
This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to platforms 2 and 3. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Wheelchairs Available
Yes

At a glance

Station Message

Car Park Update

Station Alert

Station details

Getting to and from the station

Ticket Buying and Collection

Staffing and General Services

Facilities

Accessibility and Mobility Access

Departures and arrivals

Grimsby Town

At a glance

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Car Park Update

Station Alert

Station details

Getting to and from the station

Ticket Buying and Collection

Staffing and General Services

Facilities

Accessibility and Mobility Access

Departures and arrivals

Station Message