At a glance
Station Message
The escalators are out of order at Haymarket station.
If you need help to re-arrange your travel plans because of this, please get in touch: Online form, at any staffed station, Free Assisted Travel Helpline: 0800 046 1634, Assisted Travel Textphone: 18001 0800 046 1634 (for people who are hard of hearing).
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- No
- Storage Spaces
- 24
- Storage CCTV
- No
- PlusBike (Cycle hire)
- Biketrax www.biketrax.co.uk
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- visit www.traintaxi.co.uk for details of taxis available for hire
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- An express bus service links Haymarket with Edinburgh Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Ticket Office
- Monday to Friday - 06:30 to 21:25 Saturday - 06:30 to 21:25 Sunday - 08:10 to 21:25
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: ScotRail
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday - 05:00 to 01:30 Tuesday - 05:00 to 01:30 Wednesday - 05:00 to 01:30 Thursday - 05:00 to 01:30 Friday - 05:00 to 01:30 Saturday - 05:00 to 01:30 Sunday - 07:00 to 01:00
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
- Ticket Office
Located in the main concourse.
- Customer Services
- Location for rail replacement services
Please click on the link below for the exact bus pick up location:-
Buses pick up/drop at the Citypoint building on Haymarket Terrace.
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 21:00
- Ticket Gates
- Ticket gates to all platforms
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Yes
- Shops
- M&S Simply Food
- Toilets
- The toilets are located on Platform 1, the Concourse and near the entrance from Haymarket Terrace.
- Baby Changing facilities
- Yes
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Inside the station - one on platform 4 and one on platform 2 and 3 Monday - 05:10 to 00:45 Tuesday - 05:10 to 00:45 Wednesday - 05:10 to 00:45 Thursday - 05:10 to 00:45 Friday - 05:10 to 00:45 Saturday - 05:10 to 00:45 Sunday - 08:00 to 00:00
- Seating
- Yes
- Staff help available opening times
- Monday - 05:00 to 01:30 Tuesday - 05:00 to 01:30 Wednesday - 05:00 to 01:30 Thursday - 05:00 to 01:30 Friday - 05:00 to 01:30 Saturday - 05:00 to 01:30 Sunday - 07:00 to 01:00
- Helpline Number
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates
Please take care when boarding/alighting the train at platforms 1, 3 and 4, as the stepping distance between the train and the platform may be more prominent than at other platforms.
- Wheelchairs Available
- Yes