At a glance
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Liverpool bound platform
- Storage Spaces
- 44
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
Secure cycle parking is available at the station. If you are interested in reserving secure parking further details can be found at www.merseyrail.org
44 secure spaces
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- A taxi rank is not available at this station.
- Accessible Taxis
- Impaired Mobility set down and pick up points available
- No
- Airport
- The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
- Ticket Office
- Monday - 05:47 to 00:17 Tuesday - 05:47 to 00:17 Wednesday - 05:47 to 00:17 Thursday - 05:47 to 00:17 Friday - 05:47 to 00:17 Saturday - 05:47 to 00:17 Sunday - 08:02 to 00:17
- Height Adjusted ticket office counter
- All disabled passengers will be offered assistance by station staff.
- Induction Loop
- Yes
- Ticket Machines
- No
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- No
- Penalty Fares
- Applicable Operators: Merseyrail
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday - 05:47 to 00:17 Tuesday - 05:47 to 00:17 Wednesday - 05:47 to 00:17 Thursday - 05:47 to 00:17 Friday - 05:47 to 00:17 Saturday - 05:47 to 00:17 Sunday - 08:02 to 00:17
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- No
- Location for rail replacement services
- Kerslake Way, Hightown,Liverpool
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 07:00 to 10:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Post Office located nearby
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- Monday - 05:47 to 00:17 Tuesday - 05:47 to 00:17 Wednesday - 05:47 to 00:17 Thursday - 05:47 to 00:17 Friday - 05:47 to 00:17 Saturday - 05:47 to 00:17 Sunday - 08:02 to 00:17
- Helpline Number
- 0151 555 1111
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. Access at Hightown station is restricted. Platforms are linked by a stepped footbridge, however platforms can be accessed from the public road.
- Wheelchairs Available
- No
Data unavailable