At a glance
Station Message
Tactile repair works
Due to ongoing safety improvement works, the tactile paving at the platform edge may be incomplete at this station. Please take extra care while on the platforms.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3.
2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2
- Storage Spaces
- 12
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- There are no cycle hire facilities at this station.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- Horizon Parking Ltd
- Address
- -London Road -Holyhead LL65 1DQ
- Phone Number
- Primary telephone number: 0344 7707070
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Number of Spaces
- 35
- Taxis
- Taxi rank on access road to ferry terminal.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Inside the ferry terminal. Monday - 06:10 to 19:10 Tuesday - 06:10 to 19:10 Wednesday - 06:10 to 19:10 Thursday - 06:10 to 19:10 Friday - 06:10 to 19:10 Saturday - 06:10 to 19:10 Sunday - 10:30 to 17:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Monday to Friday 00:00 to 23:59 (24 hours)
Saturday 00:01 to 21:45
Sunday 07:00 to 00:00
Monday to Friday - 24 hours Saturday - 00:00 to 21:45 Sunday - 07:00 to 00:00- Passenger Information Systems available
- DepartureScreens
- Customer Help Points
- Ticket office for advice only.
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- Local bus stop near the station.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- Located on the concourse.
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away
- Toilets
- The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
- Baby Changing facilities
- Yes
- National Key toilets
- The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Monday to Friday - 24 hours Saturday - 00:00 to 21:45 Sunday - 07:00 to 00:00
- Seating
- There is seating on platform 3. Please note there is no seating on platform 1.
- Staff help available opening times
Monday to Friday 00:00 to 23:59 (24 hours)
Saturday 00:01 to 21:45
Sunday 07:00 to 00:00
Monday to Friday - 24 hours Saturday - 00:00 to 21:45 Sunday - 07:00 to 00:00- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category B1
Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.
Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.
- Wheelchairs Available
- Yes