At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- On Platform 2 by the gate (in ferry port area).
- Storage Spaces
- 10
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- 5 hoops
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- Horizon Parking Ltd
- Address
- -London Road -Holyhead LL65 1DQ
- Phone Number
- Primary telephone number: 0344 7707070
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours
- Number of Spaces
- 35
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- Taxi rank on access road to ferry terminal.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Inside the ferry terminal. Monday to Friday - 06:10 to 19:10 Saturday - 06:10 to 19:10 Sunday - 10:30 to 17:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Monday to Friday 00:00 to 23:59 (24 hours)
Saturday 00:01 to 21:45
Sunday 07:00 to 00:00
Monday to Friday - 24 hours Saturday - 00:00 to 21:45 Sunday - 07:00 to 00:00- Passenger Information Systems available
- DepartureScreens
- Customer Help Points
- Ticket office for advice only.
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- Located on the concourse.
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Located in the ferry terminal
- Public Wi-Fi
- Shops
- Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away
- Toilets
- The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Monday to Sunday - 24 hours
- Seating
- No
- Staff help available opening times
Monday to Friday 00:00 to 23:59 (24 hours)
Saturday 00:01 to 21:45
Sunday 07:00 to 00:00
Monday to Friday - 24 hours Saturday - 00:00 to 21:45 Sunday - 07:00 to 00:00- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category B
Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.
Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.
- Wheelchairs Available
- Yes
Data unavailable