At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- No
- Storage Spaces
- 40
- Storage CCTV
- No
- PlusBike (Cycle hire)
Inverness Bike Hire: www.invernessbikehire.co.uk
Ticket to Ride: www.tickettoridehighlands.co.uk
- Additional Notes
- Discounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419160 for more information
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- ScotRail
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 60
- Daily Rate
- £6.00
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- visit www.traintaxi.co.uk for details of taxis available for hire
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Ticket Office
- Monday to Friday - 06:30 to 20:30 Saturday - 06:30 to 18:30 Sunday - 09:15 to 20:20
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: ScotRail
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday - 04:45 to 00:15 Tuesday - 04:45 to 00:15 Thursday - 04:45 to 00:15 Friday - 04:45 to 00:15 Saturday - 04:45 to 00:15 Sunday - 09:00 to 00:15
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Location for rail replacement services
- Buses pick up/drop off from the Eastgate side of the station at the short stay car park
- Left Luggage
- Yes
- Lost Luggage
- Monday to Sunday - 07:00 to 21:00
- Ticket Gates
- Ticket gates to all platforms
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
Caledonian Sleeper only
There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road.
Tickets Accepted
Caledonian Sleeper First Class ticket holders
Refreshments
Complimentary snacks and refreshments
Facilities
Free WiFi, showers
Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts.
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Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key.
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Yes
- Shops
- WHSmith, Barber shop, Mailboxes shop, PhotoMe photo booth
- Toilets
- The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- Yes
- Trolleys
- Yes
- Tourist information office
- Yes
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- Monday - 04:45 to 00:15 Tuesday - 04:45 to 00:15 Thursday - 04:45 to 00:15 Friday - 04:45 to 00:15 Saturday - 04:45 to 00:15 Sunday - 09:00 to 00:15
- Helpline Number
- Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates
Blue Badge parking bays: 3
- Wheelchairs Available
- Yes