At a glance
Station Message
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- No
- Storage Spaces
- 4
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Cycle hoops provided outside station entrance, adjacent to Westbound platform
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- No
- Accessible Taxis
- contact taxi operator directly
- Impaired Mobility set down and pick up points available
- No
- Airport
- Change at West Hampstead for London Luton and London Gatwick trains
- Ticket Office
- Booking hall and footbridge Monday to Friday - 07:00 to 10:00
- Height Adjusted ticket office counter
- Ticket office staff provide assistance where possible
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: London Overground
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- You can Contact Customer Services on 0343 222 123
- Location for rail replacement services
Use Bus stop KR in Station Terrace for eastbound services to Camden Road
Use Bus stop KH in Chamberlayne Road for westbound services to Richmond
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Monday to Friday - 06:45 to 13:45 Saturday - 07:15 to 14:15 Sunday - Closed
- Seating
- On both platforms
- Staff help available opening times
- Monday to Friday - Closed Saturday - Closed Sunday - Closed
- Helpline Number
- 0343 222 1234
- Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Ramp for train Access
- Yes
- Step Free Access
- B2 station category . Step free access platform interchange requires a 200m journey via street . Use the Station Terrace entrance for Platform 1. Use Chamberlayne Road entrance for lift access to Platform 2.
- Wheelchairs Available
- No