At a glance
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 0
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Drop-off points at western and eastern entrances with drop kerbs
- Airport
- Interchange at Hammersmith. Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. Interchange at Richmond for Clapham Junction/Gatwick.
- Ticket Office
- Ticket Halls
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: London Underground
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Monday to Friday - 05:20 to 01:15 Saturday - 05:20 to 01:15 Sunday - 07:10 to 00:10
- Passenger Information Systems available
- No
- Customer Help Points
- Not monitored at all times.
- Customer Services
- TFL Customer Services Tel: 0343 222 1234
- Location for rail replacement services
- Replacement buses will usually stop in Kew Road at the Victoria Gate stops.
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:30 to 16:00 Saturday - Closed Sunday - Closed
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Outside western entrance of station.
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Near Lloyds Pharmacy outside western entrance.
- Public Wi-Fi
- Shops
- Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances.
- Toilets
- Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions.
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- There are no seats in the ticket hall. Seats are available on the platform.
- Staff help available opening times
- Monday to Friday - 05:20 to 01:15 Saturday - 05:20 to 01:15 Sunday - 07:10 to 00:10
- Helpline Number
- 0343 222 1234 or 020 3031 9331 (Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond.
- Wheelchairs Available
- No
Data unavailable