At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- station forecourt
- Storage Spaces
- 52
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- SABA UK
- Address
- - -
- Phone Number
- Primary telephone number: 0330 123 5247
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 212
- Daily Rate
- £9.10
- Weekly Rate
- £33.90
- Monthly Rate
- £108.10
- 3 Monthly Rate
- £273.30
- Annual Rate
- £864.30
- Taxis
- Kings Cars 01923 262266
- Accessible Taxis
- Accessible taxis are not available
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- A Ticket Vending Machine is located at the station entrance. This machine accepts cards only (with the exception of Visa Electron, Solo & shaped cards) Monday to Friday - 06:00 to 19:40 Saturday - 08:00 to 15:00 Sunday - 10:00 to 15:00
- Height Adjusted ticket office counter
- Booking clerk would go out side and serve the customer
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Wheelchair users can reach coin, note and card slots
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: West Midlands Trains
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. Monday to Friday - 06:00 to 19:40 Saturday - 08:00 to 15:00 Sunday - 10:00 to 15:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
- Location for rail replacement services
The rail replacement stops are the Roman Gardens bus stops on Station Road (both sides of the road):
- for direction of travel towards Hemel Hempstead, use the bus stop on Station Road near to the junction with Roman Gardens,
- for direction of travel towards Watford, use the bus stop on Station Road near to the junction with Egg Farm Lane.
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not accessible
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- The toilets are located on Platform 4. The accessible toilets (non-RADAR) are located in the Booking Hall. All toilet facilities are available: Monday - Friday 06:00-19:45, Saturday 08:00-15:00 and Sunday 09:15-16:30. The toilet facilities are not available when the Ticket Office is closed.
- Baby Changing facilities
- No
- National Key toilets
- The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:00-19:45, Saturday 08:00-15:00 and Sunday 09:15-16:30. The toilet facilities are not available when the Ticket Office is closed.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Yes
- Seating
- Yes
- Staff help available opening times
- This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. Monday to Friday - 06:00 to 19:40 Saturday - 08:00 to 15:00 Sunday - 10:00 to 15:00
- Helpline Number
- 0800 0248 997
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- Wheelchairs Available
- No