At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- Next to subway access
- Storage Spaces
- 16
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Not available at this station.
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Daily Rate
- No
- Weekly Rate
- No
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Not suitable for wheelchair users as there are steps leading to the platforms. However, there is step free access from the car park onto the station entrance.
- Airport
- No
- Ticket Office
- Yes
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Cards Only - No Cash Accepted
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- No
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Lobby
- Customer Services
- 08002006060
- Location for rail replacement services
- Pick Up / Drop Off at the service bus stops on High Street close to the traffic lights at the road junction. (Station side for Harrogate, opposite side for York).
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- No
- Staff help available opening times
- No
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B Station
Step free access at this station, but not entirely obstacle free. Step free access to both platforms via short ramps from separate entrances. Step-free access between platforms is via a pedestrian level crossing with hinged, locking gates (controlled by the signaller in the adjacent Signal Box), or a steep route via the street (300m), in places without a pavement. If you are using the level crossing, please allow sufficient time before your train as the gates are locked shut when trains are arriving, departing and when terminating trains from Leeds are shunting from one platform to the other.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- No