Lewisham train station | Departures, arrivals and tickets

At a glance

Station Message

Changes to ticket gateline at Lewisham: The location of the ticket gateline for Platform 1 is changing and it will be opposite the ticket office near the entrance to the DLR platforms. Temporary hoardings will be in place and walking routes will be altered. Please check wayfinding signs or speak to a member of staff if you need assistance. While the hoardings are in place, the gatelines on Platform 1 will remain operational. Ticket validators are in place on the DLR concourse.

The lift on platform 4 is out if use. The nearest station with step free access is Blackheath.

Departures and arrivals

Station details

Bicycle parking
Yes
Storage Sheltered
Yes
Storage Location
left of entrance
Storage Spaces
44
Storage CCTV
No
PlusBike (Cycle hire)
No
Additional Notes
You may leave your cycle in the rack provided however you do so at your own risk.
Car Park
No
Free of Charge
No
CCTV Coverage
No
Car Park Operator
No
Address
No
Phone Number
No
Web Address
No
Note
No
Opening Hours
No
Number of Spaces
No
Taxis
No
Accessible Taxis
Accessible taxis are available to book
Impaired Mobility set down and pick up points available
No
Airport
No
Ticket Office
On way in to access trains from the taxi rank Monday to Friday - 06:10 to 20:50 Saturday - 06:10 to 20:20 Sunday - 07:10 to 20:50
Height Adjusted ticket office counter
Counters can be raised or lowered to suit all customers
Induction Loop
Yes
Ticket Machines
Yes
Accessible Ticket Machines
station forecourt/ booking hall
Collection of Pre-Purchased tickets
Yes
Penalty Fares
Applicable Operators: Southeastern
Smart cards issued
Yes
Smart cards validated
Yes
Get Oyster cards here
Yes
Use Oyster pay as you go
Yes
Top up Oyster cards
Yes
Staff help available opening times
Monday to Sunday - 24 hours
Passenger Information Systems available
DepartureScreens Announcements
Customer Help Points
On platform
Customer Services
This station has Secure station accreditation - For more information contact 0345 322 7021
Location for rail replacement services
Towards London Bridge, New Cross or Greenwich: Bus Stop F to the right fo the station exit and across the road (what 3 words: summer.influencing.sushi).
Towards Ladywell, Hither Green or Blackheath: Bus stop E, to the right of the station exit (what 3 words: tens.caged.feast).
Left Luggage
No
Lost Luggage
Yes
Ticket Gates
Yes
CCTV
Yes
ATM Machine
Yes
Bureau de Change
No
First Class Lounge
No
Internet Kiosk Available
No
Pay Phone
Yes
Accessible Public telephones
Public telephones are not wheelchair accessible
Post Box
No
Public Wi-Fi
Find WiFi Hotspots around Lewisham station
Shops
No
Toilets
Platform 2 + 3 - Available during staffing hours
Baby Changing facilities
No
National Key toilets
Platforms 2/3 - Available during staffing hours. This toilet is stoma friendly.
Showers
No
Trolleys
No
Tourist information office
No
Waiting Rooms
No
Seating
Yes
Staff help available opening times
Monday to Sunday - 24 hours
Helpline Number
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helplines Opening times
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Ramp for train Access
Yes
Step Free Access
This is a category A station. Step free access available to all platforms via lifts.
Wheelchairs Available
Yes

Lewisham station

At a glance

Station Message

Departures and arrivals

Station details

Getting to and from the station

Ticket Buying and Collection

Staffing and General Services

Facilities

Accessibility and Mobility Access

At a glance

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Departures and arrivals

Station details

Getting to and from the station

Ticket Buying and Collection

Staffing and General Services

Facilities

Accessibility and Mobility Access

Station Message