At a glance
Station Message
The lifts are out of order between platform 2 and the exit at Limehouse station.
Data unavailable
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 0
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
Santander Cycles - Flamborough Street - 24 spaces.
Santander Cycles - Salmon Lane - 17 spaces
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- London City Airport - via the Docklands Light Railway
- Ticket Office
- Main Concourse/Station Entrance Monday to Friday - 07:00 to 10:35 Saturday - 08:45 to 12:45 Sunday - Closed
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Main concourse area near to station entrance and ticket office
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: c2c
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Monday to Friday - 06:15 to 21:00 Saturday - 07:00 to 17:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Customer Services may be contacted as follows:
Mondays - Fridays, between 08:00 - 20:00
Saturday - Sunday, between 09:00 - 16:00
Public Holidays, between 09:00 - 16:00
Closed on Christmas Day and Boxing Day
Tel: 0345 744 4422 (option 3, followed by option 3)
Email: contact@c2crail.net
- Location for rail replacement services
c2c Rail Replacement on Commercial Road (A13) at the end of Bekesbourne St (the street of the Station Entrance). Take a right from the Entrance then a left:
- Buses toward London at Bus Stop LK, west of the end of Bekesbourne St (W3W ///nation.sizes.rungs)
- Buses toward Barking/Southend at Bus Stop LB, opposite to LK (W3W ///fairly.paint.piper)
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 20:00 Weekend - 09:00 to 16:00 All Bank Holidays - 09:00 to 16:00
- Ticket Gates
- Yes
- CCTV
- Yes
- Staff help available opening times
- Monday to Friday - 06:15 to 21:00 Saturday - 07:00 to 17:00
- Helpline Number
- 03457 44 44 22
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
A lift is available to platform 2 (trains towards Southend).
Step free access to platform 1 (towards Fenchurch Street), is via the Docklands Light Railway and connecting bridge.
- Wheelchairs Available
- No