At a glance
Station Message
Macclesfield station is getting a new look. From 21 November, there are reduced retail facilities, so it's best to buy your ticket online if you can. The team are still on hand to help you at the station, though we can only accept card payments during this work.
Temporary entrances, exits and toilets will be in operation, so please follow signs to find your way around. There's also reduced car parking at the station. Thanks for your patience while we spruce up your station.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Located on the North end of Platform 1
- Storage Spaces
- 48
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Stands and wheel racks are free to use. 24 hoops on Platform 1 (2 x cycles per hoop = 48 spaces)
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Avanti West Coast
- Address
- Waters Green Macclesfield Cheshire Waters Green Macclesfield SK11 6JP
- Phone Number
- No
- Web Address
- Note
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 19
- Daily Rate
- £12.50
- Monthly Rate
- £132.00
- 3 Monthly Rate
- £374.00
- Annual Rate
- £1,200.00
- Taxis
- A taxi rank is available outside of the station, in the lower car park area.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Ticket hall Monday - 05:45 to 19:00 Tuesday - 05:45 to 19:00 Wednesday - 05:45 to 19:00 Thursday - 05:45 to 19:00 Friday - 05:45 to 20:30 Saturday - 06:00 to 19:00 Sunday - 08:00 to 20:30
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Avanti West Coast
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. Sunday - 07:30 to 00:00 Monday to Friday - 05:30 to 00:15 Saturday - 05:30 to 00:15
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Help point available in the car park.
- Customer Services
- Customers are encouraged to approach a member of station staff for any customer information enquiry.
- Location for rail replacement services
- Pick Up / Drop Off on station forecourt.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Yes
- Toilets
The accessible toilets are located on Platform 1.
Opening hours:
Monday to Friday: 5:30am to 12:15am
Saturday: 6.00am to 12:15am
Sunday: 7:30am to 12:15am
- Baby Changing facilities
- Yes
- National Key toilets
- An accessible toilet is available on Platform 1
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Indoor and heated seating with automatic doors on Platform 2, outdoor seating and in the cafe on Platform 1.
- Seating
- Yes
- Staff help available opening times
- Assistance meeting point at the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. Sunday - 07:30 to 00:00 Monday to Friday - 05:30 to 00:15 Saturday - 05:30 to 00:15
- Helpline Number
- 08000 158 123 (08000 158 124 Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category A - This station has step-free access to all platforms
- Wheelchairs Available
- Yes