At a glance
Station Message
Station Toilets - Temporarily out of order
The toilets at Manchester Victoria will be out of order until Tuesday 31st March, due to refurbishment works. Temporary toilets are on site, located near to the staff messroom entrance
from street side, near to the AO Ramped Entrance on Victoria Station Approach/Hunts Bank. Accessible toilet still in use in normal place.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Next to lifts by platform 3
- Storage Spaces
- 38
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Not available at this station.
- Additional Notes
- 38 cycle stands on platform and approach
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- Taxi rank outside of station
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No designated area is provided. The station front may be used for set down purposes.
- Airport
- No
- Ticket Office
- Monday - 06:30 to 22:00 Tuesday - 06:30 to 22:00 Wednesday - 06:30 to 22:00 Thursday - 06:30 to 22:00 Friday - 06:30 to 22:00 Saturday - 06:30 to 22:00 Sunday - 08:00 to 22:15
- Height Adjusted ticket office counter
.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
Accepts Cash & Cards
Located near the ticket office.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance Monday to Sunday - 24 hours
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Meeting point to the left of the barriers from the concourse, there is also a customer service office next to this area.
- Customer Services
- 08002006060
- Location for rail replacement services
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M&S shop
What3words - fast.unit.foster
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Shops
- No
- Toilets
- Accessible toilet is accessed using a radar key or via the remote access system
- Baby Changing facilities
- Accessed using a radar key or via remote access.
- National Key toilets
- April 2024, Toilets are currently out of service due to refurbishment
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- There are no designated waiting rooms, but the station concourse and platforms are fully canopied
- Seating
- Yes
- Staff help available opening times
- Customer Service Office at the end of the barriers, Meeting point in front of the customer service office branded for passenger assistance Monday to Sunday - 24 hours
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category A Station
- Scooter Friendly Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
For guided wayfinding at this station, please download the Goodmaps App from the app store or click here: https://studio.prod.goodmaps.io/public-viewer?building=d85f4528-6045-4f21-a0a7-b4de035479c6®ion=UK&theme=light
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- Customer service office