At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- There are two cycle compounds adjacent to the 20-minute parking bays on the access road to the station - one has 104 spaces available and the secure compound has 80 spaces. There is another secure compound beyond the side entrance to the station at the far end of Platform 2 (for trains towards London) which has 32 stands available. A further ten stands are located beyond the smaller station building at the side entrance to the station and these can be accessed from Platform 2.
- Storage Spaces
- 268
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0345 050 7080
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 570
- Daily Rate
- £7.90
- Weekly Rate
- £32.00
- Monthly Rate
- £147.00
- 3 Monthly Rate
- £421.00
- Annual Rate
- £1,471.00
- Taxis
- No
- Accessible Taxis
- Details of nearest taxis are shown on station information poster
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday to Friday - 05:45 to 20:45 Saturday - 05:45 to 20:45 Sunday - 07:50 to 19:15
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Greater Anglia
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. For customers ending their journeys at Manningtree and arriving after 23:30 who require assistance off the train, we recommend travelling on services heading to Norwich so that the on-board staff can assist.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
Help points can be found at the following location(s):
- Platform 2 (for trains towards London) - Between the side entrance to the platform and the female toilets, fixed to the platform-facing wall of the station building
- Platform 3 (for trains towards Ipswich and Norwich) - Next to the waiting room entrance, fixed to the platform-facing wall of the station building
- Customer Services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Location for rail replacement services
- Rail replacement bus services pick up and drop off at the station forecourt, just outside the entrance to the station.
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Shops
- No
- Toilets
The female toilets are located on Platform 2 (for trains towards London), with the accessible and the male toilets at the side entrance to the same platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 22:00Saturday 05:30 - 22:00Sunday 07:45 - 21:30
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- The waiting room is located in the station building on Platform 3 (for trains towards Ipswich and Norwich). Monday to Friday - 05:30 to 22:30 Saturday - 05:30 to 22:30 Sunday - 07:45 to 21:30
- Seating
- Yes
- Staff help available opening times
Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. For customers ending their journeys at Manningtree and arriving after 23:30 who require assistance off the train, we recommend travelling on services heading to Norwich so that the on-board staff can assist.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By speaking with a member of station staff
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
- Helpline Number
- 0800 028 28 78
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This station has step free access to all platforms via lifts, and the lifts are now open 24 hours a day.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs Available
- Yes