At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- cycle stands on each platform
- Storage Spaces
- 60
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- 40 sheffield stand spaces and 20 other spaces
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 31
- Daily Rate
- £5.00
- Weekly Rate
- £20.00
- Monthly Rate
- £53.00
- 3 Monthly Rate
- £152.00
- Annual Rate
- £533.00
- Taxis
- No taxi rank located at station. Local taxi information is provided on station information posters
- Accessible Taxis
- Details of nearest taxis are shown on station information poster
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Monday to Friday - 07:00 to 17:30 Saturday - 07:00 to 17:30 Sunday - Closed
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Greater Anglia
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. A guard/conductor is on each train that serves this station to provide assistance. Monday to Friday - 07:00 to 17:30 Saturday - 07:00 to 17:30 Sunday - Closed
- Passenger Information Systems available
- No
- Customer Help Points
- Help points available on platforms 1 and 2
- Customer Services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Location for rail replacement services
- Substitute bus services stop on main road / station entrance from road
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Located on platform 1
- Public Wi-Fi
- Greater Anglia wi-fi available
- Shops
- No
- Toilets
- The toilets including accessible (radar key) toilets are located within the waiting room on platform 1
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Large waiting room on platform 1, smaller waiting room on platform 2 Monday to Friday - 07:00 to 17:00 Saturday - 07:00 to 17:00 Sunday - Closed
- Seating
- Yes
- Staff help available opening times
- Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. A guard/conductor is on each train that serves this station to provide assistance. Monday to Friday - 07:00 to 17:30 Saturday - 07:00 to 17:30 Sunday - Closed
- Helpline Number
- 0800 028 28 78
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This station has step free access to each platform via the level crossing on Station Road, platforms approximately 160 metres apart. Note that there is a stepped footbridge between the platforms at the station.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs Available
- No
Data unavailable