At a glance
Station Message
**Car Park Update**
Pay and Display machines have been removed from this car park.
Customers can purchase their parking tickets via the APCOA connect app, www.apcoaconnect.com or via phoning the automated payment line on 01895 262 122.
Customers can also purchase parking tickets from selected ticket offices.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
Storage Locations:
On the station concourse - space for 86 cycles
Wood Street Car Park - space for 28 cycles
- Storage Spaces
- 114
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- TransPennine Express
- Address
- - -
- Phone Number
- Primary telephone number: 01895 262 122
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 135
- Daily Rate
- £3.00
- Weekly Rate
- £15.00
- Monthly Rate
- £50.00
- 3 Monthly Rate
- £120.00
- Annual Rate
- £365.00
- Taxis
- The nearest taxi rank is at the Bridge Street entrance to the station.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- The ticket office is on the left as you enter the station. Monday to Friday - 05:30 to 19:30 Saturday - 05:30 to 19:30 Sunday - 08:15 to 19:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: TransPennine Express
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday to Friday - 05:15 to 23:15 Saturday - 05:15 to 23:15 Sunday - 07:50 to 23:15
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
- Customer Services
- To speak to a member of our team, please call: 0345 600 1671.
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Shops
- There is a shop located on the station concourse.
- Toilets
- The toilets are located on the station concourse.
- Baby Changing facilities
- Yes
- National Key toilets
- The accessible toilets are located on the Station Concourse, these toilets are operated by a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Heated waiting rooms are available on both platforms.
- Seating
- Yes
- Staff help available opening times
- Monday to Friday - 05:15 to 23:15 Saturday - 05:15 to 23:15 Sunday - 07:50 to 23:15
- Helpline Number
- 0800 107 2149
- Helplines Opening times
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Customer Reception on the Station Concourse no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
- Ramp for train Access
- Yes
- Step Free Access
- This station is category B1. Step free, level access is provided into the station from Zetland Street and Bridge Street West. Step free, ramp access is provided into the station from the station car park. The entrance from Exchange Place has steps. Lifts are used to provide level access from the subway to both platforms, the ticket office and concourse. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
- Wheelchairs Available
- Yes