At a glance
Station Message
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
Cycle parking at Newport station is in two locations.
25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy
6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.
- Storage Spaces
- 62
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- APCOA
- Address
- - - - -
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours
- Number of Spaces
- 0
- Taxis
- Taxi rank outside the main entrance to the station.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Set down and pick up in the short-stay station car park, located off Queensway.
- Airport
- No
- Ticket Office
- Ticket Office is located within the South Terminal. Monday to Friday - 05:45 to 19:50 Saturday - 06:30 to 19:50 Sunday - 08:00 to 19:35
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Staff help is available Monday to Friday 04:30 to 01:00, Saturday 04:30 to 00:01, Sunday 07:30 to 01:00
The Lost Property Office is open Monday to Friday 10:00 to 16:00.
Monday to Friday - 04:30 to 01:00 Saturday - 04:30 to 00:01 Sunday - 07:30 to 01:00- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
From Monday 18 May - Monday 8 June 2026, Great Western Railway rail replacement bus services to Bristol Parkway will depart from the back of the station (Godfrey Road Car park).
The rail replacement bus stop is the local bus stops outside the station on Queensway, adjacent to the taxi rank - unless otherwise stated on the station poster boards.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- The pay phone is located on platforms 2 and 3.
- Post Box
- No
- Shops
- Newsagent (available on platforms 2 and 3).
- Toilets
- The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Baby Changing facilities
- Yes
- National Key toilets
- The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Monday to Sunday - 06:00 to 22:00
- Seating
- Yes
- Staff help available opening times
Staff help is available Monday to Friday 04:30 to 01:00, Saturday 04:30 to 00:01, Sunday 07:30 to 01:00
The Lost Property Office is open Monday to Friday 10:00 to 16:00.
Monday to Friday - 04:30 to 01:00 Saturday - 04:30 to 00:01 Sunday - 07:30 to 01:00- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category B1
Platforms 1 and 4 are level with the front and rear entrances.
Platforms 2 and 3 are accessible by lift or stairs.
- Wheelchairs Available
- Yes