Northfield station

Northfield station
Quarry Lane
Northfield
West Midlands
B31 2PY

At a glance

Departures and arrivals

Station details

Bicycle parking
No
Storage Sheltered
No
Storage Location
No
Storage Spaces
No
Storage CCTV
No
PlusBike (Cycle hire)
No
Car Park
No
Free of Charge
No
CCTV Coverage
No
Car Park Operator
No
Address
No
Phone Number
No
Web Address
No
Note
No
Opening Hours
No
Number of Spaces
No
Taxis
No
Accessible Taxis
No
Impaired Mobility set down and pick up points available
No dedicated area
Airport
No
Ticket Office
No
Height Adjusted ticket office counter
No
Induction Loop
Yes
Ticket Machines
Yes
Accessible Ticket Machines
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Collection of Pre-Purchased tickets
Yes
Penalty Fares
Applicable Operators: Southern
Smart cards issued
No
Smart cards validated
Yes
Get Oyster cards here
No
Use Oyster pay as you go
No
Top up Oyster cards
No
Staff help available opening times
No
Passenger Information Systems available
DepartureScreens Announcements
Customer Help Points
The Assistance Meeting Point is on the platforms, by the help point.
Customer Services
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Location for rail replacement services
Please click the link for details regarding the rail replacement bus location.
Left Luggage
No
Lost Luggage
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
Thameslink
South Western Railway
Southeastern
Transport for London including London Overground
London North Western Railway
If you have found an item of lost property, please hand it in to a member of staff.
Ticket Gates
No
CCTV
Yes
ATM Machine
No
Bureau de Change
No
First Class Lounge
No
Internet Kiosk Available
No
Pay Phone
Yes
Accessible Public telephones
No
Post Box
Outside the front of the station.
Public Wi-Fi
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
Shops
No
Toilets
No
Baby Changing facilities
No
National Key toilets
No
Showers
No
Trolleys
No
Tourist information office
No
Waiting Rooms
No
Seating
Unheated shelters are available on both platforms.
Staff help available opening times
No
Helpline Number
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
Phone - 0800 138 1016
Textphone - 0800 138 1018
Helplines Opening times
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Pressing the emergency & assisted travel button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Southern.
Ramp for train Access
A staff-operated ramp is required for step-free access between train and platform at this station.
Step Free Access
This is a Category B2 station: Step free access to both platforms via short steep ramps (up to 1:7 gradient). The platforms have restricted width which may hinder use of train to platform ramps. Access between platforms is via level crossing.
The Assistance Meeting Point is on the platforms, by the help point.
Wheelchairs Available
No