At a glance
Station Message
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
Cycle hub located on ground floor of multi-storey car park on Queens Road.
Additional stands in secure compound adjacent to Platform 1 on Station Road.
- Storage Spaces
- 140
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Cycle hub open 24 hours. Changing facilities and toilet available. Cycle repairs available at Russell's Bicycle Shed.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- No
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- 3.00 Evening car park fare is available from 1800 until 0230.
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 957
- Daily Rate
- £9.50
- Weekly Rate
- £29.00
- Monthly Rate
- £95.00
- 3 Monthly Rate
- £257.00
- Annual Rate
- £950.00
- Taxis
- No
- Accessible Taxis
- Taxi number displayed on useful information poster at station.
- Impaired Mobility set down and pick up points available
- Yes
- Airport
East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk
Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service.
- Ticket Office
- Booking hall Monday to Friday - 05:00 to 22:00 Saturday - 05:00 to 22:00 Sunday - 07:15 to 22:20
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: East Midlands Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Passenger Assistance meeting point is located in the main concourse at the ticket gates. Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- No
- Location for rail replacement services
- Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
Located
Between Platform 4/5 - Currently Closed.
Tickets Accepted
All First Class ticket holders
Facilities
All First Class ticket holders
Refreshments
Complimentary tea and coffee & newspapers
Wi-Fi
Yes
Showers
No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- none
- Post Box
- No
- Public Wi-Fi
- Shops
- Yes
- Toilets
The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:
- Monday to Friday: 06:00 to 20:00
- Saturday: 06:00 to 20:00
- Sunday: 07:15 to 20:00
- Baby Changing facilities
- Yes
- National Key toilets
- The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- There is an Assisted Travel Lounge located at the front of the train station, once you pass through the barriers. Heated waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms). Monday to Friday - 06:00 to 22:00 Saturday - 06:00 to 22:00 Sunday - 08:00 to 21:00
- Seating
- Yes
- Staff help available opening times
- Passenger Assistance meeting point is located in the main concourse at the ticket gates. Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Helpline Number
- 08000 11 33 23
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.
This station has tactile paving at the edge of each platform.
- Wheelchairs Available
- Yes