At a glance
Station Message
From 1 May the stairs on the lower level of the car park will be closed to allow works on installing a new accessible ramp to be installed. During the works a temporary accessible pedestrian route will be in place to / from the lower level of the car park. The works will take approximately 8 weeks to complete.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- on either side of station
- Storage Spaces
- 235
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
On the Crofton Road side of the station ( Platform 1/2 entrance) there are 128 standard cycles spaces plus another 80 cycle spaces in a secure cycle hub.
On the bus station side of the station (Platform 5-8 entrance) there are 27 standard cycle parking spaces.
All spaces are covered by cctv.
You may leave your cycle in the rack provided however you do so at your own risk.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- APCOA Parking
- Address
- No
- Phone Number
- Primary telephone number: 0330 333 9232
- Web Address
- Note
- From 5th March 2023 - new off peak evening rate (after 18:00) - 2.50
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 319
- Daily Rate
- £8.90
- Weekly Rate
- £39.60
- Monthly Rate
- £137.40
- 3 Monthly Rate
- £409.20
- Annual Rate
- £1,470.00
- Taxis
- front forecourt
- Accessible Taxis
- Accessible taxis are available to book
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- On way in to access trains from both sides of the station Monday to Friday - 06:05 to 21:00 Saturday - 06:05 to 21:00 Sunday - 06:45 to 21:00
- Height Adjusted ticket office counter
- There are standing height and wheelchair height ticket counters available.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- station forecourt
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Southeastern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Monday to Sunday - 24 hours
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- On platform
- Customer Services
- This station has Secure station accreditation - For more information contact 0345 322 7021
- Location for rail replacement services
All Buses which start at Orpington towards Sevenoaks, Chislehurst, Lewisham or Bromley South:
- Bus stop E in the bus station by the exit near platform 5 (what 3 words: crate.remedy.shave).
All other buses:
- Towards Chislehurst, Lewisham or Bromley South: Bus Stop A in Crofton Road (what 3 words: lower.pack.than).
- Towards Sevenoaks: Bus Stop B in Crofton Road (what 3 words: noise.linen.rescue).
- Left Luggage
- No
- Lost Luggage
- No
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Public telephones are not wheelchair accessible
- Post Box
- Outside the station
- Public Wi-Fi
- Shops
- newspapers
- Toilets
- Platforms 2, 3/4 + 5- Available during staffing hours
- Baby Changing facilities
- Platform 2- Available during staffing hours
- National Key toilets
- Platform 2 and 3/4 - Available during staffing hours. This toilet is stoma friendly.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Heated waiting room on Platforms1/2 and 3/4 Only available when staff present
- Seating
- Yes
- Staff help available opening times
- Monday to Sunday - 24 hours
- Helpline Number
- 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helplines Opening times
- Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
- Ramp for train Access
- Yes
- Step Free Access
- This is a category A station. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
- Wheelchairs Available
- Yes