At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platforms 1 & 2
- Storage Spaces
- 94
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
50 stands at the South End of Platform 1 and 44 Stands at the South End of Platform 2
25 hoops on Platform 1 (2 x cycles per hoop = 50 spaces)
21 hoops on Platform 2 (2 x cycles per hoop = 42 spaces)
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Avanti West Coast
- Address
- Oxenholme Road Kendal LA9 7HG
- Phone Number
- No
- Web Address
- Note
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 92
- Daily Rate
- £12.50
- Weekly Rate
- No
- Monthly Rate
- £166.00
- 3 Monthly Rate
- £374.00
- Annual Rate
- £1,200.00
- Taxis
- Located outside the ticket office
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Ticket machines can be found in the booking hall. Monday to Friday - 05:45 to 19:00 Saturday - 05:45 to 19:00 Sunday - 10:45 to 20:15
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Avanti West Coast
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
Passenger Assist meeting point is the ticket office or via any visible member of staff.
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Monday to Friday - 05:25 to 23:30 Saturday - 05:25 to 23:00 Sunday - 10:00 to 23:00- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
- Customer Services
- Customers are encouraged to approach a member of station staff for any customer information enquiry.
- Location for rail replacement services
- Rail replacement coach services can be found at the front of the station.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Shops
- Yes
- Toilets
An accessible toilet is located on Platform 1; these toilets are operated by a RADAR key.
Toilet opening times
Monday to Friday: 5:25am to 11:30pm
Saturday: 5:25am to 11pm
Sunday: 10am to 11pm
- Baby Changing facilities
- Yes
- National Key toilets
- Platform 1 via RADAR key
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Seating available on all platforms. Heated waiting rooms on both Platform 1 and Platforms 2/3
- Seating
- Yes
- Staff help available opening times
Passenger Assist meeting point is the ticket office or via any visible member of staff.
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Monday to Friday - 05:25 to 23:30 Saturday - 05:25 to 23:00 Sunday - 10:00 to 23:00- Helpline Number
- 08000 158 123 (08000 158 124 Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B1 - Step-free access is available to all platforms, however access to Platforms 2 and 3 is via a steep ramp.
- Wheelchairs Available
- Yes