At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Platform 1
- Storage Spaces
- 8
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
Electric Cycle centre - Auction Mart Lane Castlegate Penrith, Cumbria CA11 7JD - electriccyclcles@live.co.uk 01768864775
St Patricks Boat and cycle hire - Glenridding Ullswater Penrith Cumbria CA11 0QQ - www.stpatricksboatlandings.co.uk 01768482393
- Additional Notes
- 12 hoops on platform 1 (2 x cycles per hoop = 24 spaces)
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Avanti West Coast
- Address
- Penrith Railway Station Ullswater Road Penrith CA11 7JQ
- Phone Number
- No
- Web Address
- Note
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 120
- Daily Rate
- £12.50
- Weekly Rate
- No
- Monthly Rate
- £166.00
- 3 Monthly Rate
- £374.00
- Annual Rate
- £1,200.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Ticket machines can be found in the booking hall. Monday to Friday - 05:30 to 19:00 Saturday - 05:30 to 19:00 Sunday - 11:30 to 19:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Avanti West Coast
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Passenger Assist meeting point is the Customer Service office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. Monday to Friday - 05:15 to 23:10 Saturday - 05:15 to 22:15 Sunday - 10:15 to 23:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Customers are encouraged to approach a member of station staff for any customer information enquiry.
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
- Location for rail replacement services
- Rail replacement coach services can be found at the front of the station.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Shops
- No
- Toilets
- An accessible toilet is available on Platform 1, accessed using a RADAR key
- Baby Changing facilities
- Yes
- National Key toilets
- An accessible toilet is available on Platform 1, accessed using a RADAR key
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Seating on all platforms with a waiting room on Platform 1.
- Seating
- Yes
- Staff help available opening times
- Passenger Assist meeting point is the Customer Service office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. Monday to Friday - 05:15 to 23:10 Saturday - 05:15 to 22:15 Sunday - 10:15 to 23:00
- Helpline Number
- 08000 158 123 (08000 158 124 Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- This station has step-free access to all platforms / the platform
- Wheelchairs Available
- Yes