At a glance
Station Message
Travelling from Cardiff City Centre to local Cardiff and Valleys stations(Rhymney, Coryton, Treherbert, Aberdare, Merthyr, Penarth, Barry, and Bridgend via Llantwit Major) after 21:45 on Tuesday 16 June?
Please use Cardiff Queen Street, where a queuing system will be in place due to an event in the Principality Stadium.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Cycle parking is on two locations. Five Sheffield stands providing 10 bicycle parking spaces are located outside the main station entrance on Sardis Road. Four Sheffield stands providing 8 bicycle parking spaces are located under the roof on platform 2. To the left of the second building and gatelines.
- Storage Spaces
- 18
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- 5 hoops
- Car Park
- No
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- No
- Taxis
- Taxi rank within 100m and clearly signposted.
- Accessible Taxis
- Yes
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
Pontypridd Ticket Office is open Monday Saturday 6am 2:15pm.
After this time there is still staff present on the station to provide support to customers if needed until 9:10pm.
Monday - 06:00 to 14:15 Tuesday - 06:00 to 14:15 Wednesday - 06:00 to 14:15 Thursday - 06:00 to 14:15 Friday - 06:00 to 14:15 Saturday - 06:00 to 14:15 Sunday - Closed- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- The ticket machine(s) take cash, and major debit and credit cards.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- No
- Location for rail replacement services
- The rail replacement bus stop is at the station entrance near the taxi rank.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- There are Inpost Lockers available at this Station. Location: Next to the Ticket Office
- Public Wi-Fi
- Shops
- No
- Toilets
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Baby Changing facilities
- No
- National Key toilets
- The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Monday to Friday - 06:00 to 14:15 Saturday - 08:30 to 16:45
- Seating
- Yes
- Staff help available opening times
- If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category A.
Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift.
Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street. Access between Platforms 1, 2 and 3 is via a footbridge with lifts.
- Wheelchairs Available
- No