At a glance
Station Message
Travelling from Cardiff City Centre to local Cardiff and Valleys stations(Rhymney, Coryton, Treherbert, Aberdare, Merthyr, Penarth, Barry, and Bridgend via Llantwit Major) after 21:45 on Tuesday 16 June?
Please use Cardiff Queen Street, where a queuing system will be in place due to an event in the Principality Stadium.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
Cycle parking at Porth station is sited at two locations.
Three Sheffield stands providing for six bicycles to be parked are sited in an area by the entrance to the southbound (Cardiff direction) platform. Three Sheffield stands provided for six bicycles to be parked are sited on the northbound (Treherbert direction) platform, at the southern end of that platform
- Storage Spaces
- 12
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Local Council
- Address
- No
- Phone Number
- No
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Number of Spaces
- 60
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- The ticket office is located in the new purpose built Transport Hub, in the main customer waiting area before you walk on to platform 1. Monday to Friday - 05:45 to 17:30 Saturday - 07:30 to 15:30 Sunday - Closed
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
For ticket or journey queries please see staff at the ticket office in the main customer waiting area at the Transport Hub .
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens
- Customer Help Points
- Yes
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement bus stop is a dedicated RRS bay within Porth Transport Interchange.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
Toilets are located in the Transport Hub and are available when the main building is open:
Monday to Friday: 05:30-17:45
Saturday: 07:30-15:30
Sunday: Closed
This includes baby changing which are in both male and female toilets. There is an accessible toilet/changing places room. This can be accessed by asking a member of staff, it is not on radar and again is only available when the hub is open.
- Baby Changing facilities
Toilets are located in the Transport Hub and are available when the main building is open:
Monday to Friday: 05:30-17:45
Saturday: 07:30-15:30
Sunday: Closed
This includes baby changing which are in both male and female toilets.
- National Key toilets
Toilets are located in the Transport Hub and are available when the main building is open:
Monday to Friday: 05:30-17:45
Saturday: 07:30-15:30
Sunday: Closed
There is an accessible toilet/changing places room. This can be accessed by asking a member of staff, it is not on radar and again is only available when the hub is open.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
For ticket or journey queries please see staff at the ticket office in the main customer waiting area at the Transport Hub .
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B1. Step free access to Platform 1 (to Treherbert) from the street. Step free access to Platform 2 (to Pontypridd) from station car park. Step free access is available between Platforms 1 and 2 via a lift in Porth Transport Hub and steep ramps.
- Wheelchairs Available
- No