At a glance
Station details
- Bicycle parking
- No
- Storage Sheltered
- No
- Storage Location
- No
- Storage Spaces
- 0
- Storage CCTV
- No
- PlusBike (Cycle hire)
- Not available at this station.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- Northern
- Address
- - -
- Phone Number
- Primary telephone number: 0800 200 6060
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 40
- Daily Rate
- £2.20
- Weekly Rate
- £8.80
- Monthly Rate
- £34.00
- Annual Rate
- £352.00
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- No designated area is provided. The station front may be used for set down purposes.
- Airport
- No
- Ticket Office
- Monday to Friday - 06:30 to 13:00 Saturday - 07:30 to 14:00 Sunday - Closed
- Height Adjusted ticket office counter
- Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- No
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Monday - 05:50 to 23:35 Tuesday - 05:50 to 23:35 Wednesday - 05:50 to 23:35 Thursday - 05:50 to 23:35 Friday - 05:50 to 23:35 Saturday - 05:50 to 23:35 Sunday - 08:10 to 23:30 Monday to Friday - 07:00 to 13:30
- Passenger Information Systems available
- DepartureScreens
- Customer Help Points
- Platform 1
- Customer Services
- 08002006060
- Location for rail replacement services
Pick Up/Drop Off at the bus stops on Chester Road (Station side for Stoke-on-Trent, opposite side for Stockport)
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- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- The highest operating part of the telephone is 1140 mm above floor level.
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Waiting room available during booking office hours, and canopies at all times
- Seating
- Yes
- Staff help available opening times
- Monday - 05:50 to 23:35 Tuesday - 05:50 to 23:35 Wednesday - 05:50 to 23:35 Thursday - 05:50 to 23:35 Friday - 05:50 to 23:35 Saturday - 05:50 to 23:35 Sunday - 08:10 to 23:30 Monday to Friday - 07:00 to 13:30
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B Station
- Scooter Friendly Station
Macclesfield Platform: Level access from station front through ticket office or side gate straight onto platform. Manchester Platform: Level access from car park through gate straight onto platform. Access between platforms via footbridge up 31 steps across bridge and down 30 steps with rest landings and handrails both sides, or via Chester Road overbridge . Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- No