At a glance
Station Message
The lift serving platforms 1 & 2, and the lift serving platforms 5 & 6 are both out of order at Preston station.
Data unavailable
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- No
- Storage Spaces
- 246
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- Cycle Hire available from Leisure Lakes Bikes. A bike shop, sales, hire and services is available adjacent to Platform 7 on Butler Street, outside the multi-storey car park. For more details, click here.
- Additional Notes
Cycle hub by the Butler Street entrance 200 spaces
9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Avanti West Coast
- Address
- Fishergate Preston PR1 8AP
- Phone Number
- No
- Note
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 1025
- Daily Rate
- £12.50
- Monthly Rate
- £166.00
- 3 Monthly Rate
- £374.00
- Annual Rate
- £1,200.00
- Taxis
- Available outside the entrance. A freephone line is available in the ticket office area.
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Ticket machines can be found in the booking hall. Monday to Friday - 05:45 to 22:00 Saturday - 04:45 to 21:00 Sunday - 08:00 to 22:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Avanti West Coast
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- The Passenger Assistance meeting point is opposite the ticket office near the main entrance. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. Monday to Friday - 04:00 to 01:00 Saturday - 04:00 to 01:00 Sunday - 04:00 to 01:00
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements. Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
- Customer Services
- Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Location for rail replacement services
- Pick Up / Drop Off in the short stay car park on Butler St.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Shops
- Yes
- Toilets
- The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Baby Changing facilities
- Yes
- National Key toilets
- The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Available on Platform 3/4. Automatic doors available on all waiting rooms.
- Seating
- Yes
- Staff help available opening times
- The Passenger Assistance meeting point is opposite the ticket office near the main entrance. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. Monday to Friday - 04:00 to 01:00 Saturday - 04:00 to 01:00 Sunday - 04:00 to 01:00
- Helpline Number
- 08000 158 123 (08000 158 124 Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.
- Wheelchairs Available
- Yes