At a glance
Station Message
The ticket office opening times at this station have been amended due to the Coronavirus pandemic. You can find the current opening times here.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- By station entrance
- Storage Spaces
- 5
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Racks also available nearby on council land
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0845 050 70 80
- Web Address
- Note
Reserved Premier Parking (Annual): 1197.00
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Opening Hours
- Monday to Sunday - 24 hours Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 221
- Daily Rate
- £6.30
- Weekly Rate
- £26.00
- Monthly Rate
- £98.00
- 3 Monthly Rate
- £287.00
- Annual Rate
- £995.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Outside station entrance
- Airport
- No
- Ticket Office
- Platform 2 Monday to Friday - 06:15 to 09:50 Saturday - Closed Sunday - Closed
- Height Adjusted ticket office counter
- Customer Service Staff
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: c2c
- Smart cards issued
- No
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- Monday to Friday - 07:00 to 21:00
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
Monday - Friday, 08:00 - 20:00
Saturday, Sunday and Public Holidays - 09:00 - 16:00
Christmas Day and Boxing Day: Closed.
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
- Location for rail replacement services
- At Bus Stop N at the front of the station.
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 20:00 Weekend - 09:00 to 16:00 All Bank Holidays - 09:00 to 16:00
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Shops
- No
- Toilets
The toilets are located on Platform 2.
The National key toilet is located on Platform 2 ; these toilets are operated by a RADAR key.
- Baby Changing facilities
- No
- National Key toilets
- Platform 2 . This can be accessed using a radar key.
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Platform 1
- Seating
- No
- Staff help available opening times
- Monday to Friday - 07:00 to 21:00
- Helpline Number
- 03457 44 44 22
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- If travelling towards London, please use the level crossing. You will need to show a valid ticket for travel, in order for the gate to be opened onto the platform
- Wheelchairs Available
- No
Data unavailable