At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- In car park
- Storage Spaces
- 110
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- 42 sheffield stand spaces and 68 2-tier rack spaces
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- National Car Parks Ltd
- Address
- No
- Phone Number
- Primary telephone number: 0345 050 7080
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 414
- Daily Rate
- £6.30
- Weekly Rate
- £34.00
- Monthly Rate
- £145.00
- 3 Monthly Rate
- £393.00
- Annual Rate
- £1,446.00
- Taxis
- No
- Accessible Taxis
- Details of nearest taxis are shown on station information poster
- Impaired Mobility set down and pick up points available
- No
- Airport
- No
- Ticket Office
- Monday - 06:00 to 20:00 Tuesday - 06:00 to 20:00 Wednesday - 06:00 to 20:00 Thursday - 06:00 to 20:00 Friday - 06:00 to 20:00 Saturday - 06:00 to 20:00 Sunday - 08:10 to 19:30
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Greater Anglia
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Driver only operated services. Mobile assistance teams operate within the area and can be available for booked assists. Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended Monday - 06:00 to 20:00 Tuesday - 06:00 to 20:00 Wednesday - 06:00 to 20:00 Thursday - 06:00 to 20:00 Friday - 06:00 to 20:00 Saturday - 06:00 to 20:00 Sunday - 08:10 to 19:30
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Help point available on platform 1.
- Customer Services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Location for rail replacement services
- Replacement transport stopat station entrance
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- Located outside the station
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- News agent
- Toilets
- The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Monday to Friday - 06:00 to 20:00 Saturday - 06:00 to 20:00 Sunday - 08:10 to 19:30
- Seating
- Yes
- Staff help available opening times
- Driver only operated services. Mobile assistance teams operate within the area and can be available for booked assists. Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended Monday - 06:00 to 20:00 Tuesday - 06:00 to 20:00 Wednesday - 06:00 to 20:00 Thursday - 06:00 to 20:00 Friday - 06:00 to 20:00 Saturday - 06:00 to 20:00 Sunday - 08:10 to 19:30
- Helpline Number
- 0800 028 28 78
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via The Approach road, approximately 650 metres away or 7 minutes walk.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
- Wheelchairs Available
- No
Data unavailable