At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Within the station
- Storage Spaces
- 16
- Storage CCTV
- No
- PlusBike (Cycle hire)
- Not available at this station.
- Additional Notes
- New cycle rack with 6 covered shelters. There are 6 lockers and 10 stands available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = 4.00, 6 months = 26.00, 12 months = 52.00, all with a returnable deposit of 15.00. For further information, please contact Redcar and Cleveland Borough Council (cycling officer) on 01287 612544.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- - -
- Phone Number
- No
- Web Address
- Note
- RingGo code 5709.
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 60
- Daily Rate
- £2.30
- Weekly Rate
- £10.00
- Monthly Rate
- No
- 3 Monthly Rate
- No
- Annual Rate
- No
- Accessible Taxis
- You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
- Impaired Mobility set down and pick up points available
- No designated area is provided. The station front may be used for set down purposes.
- Airport
- No
- Ticket Office
- Monday - 07:05 to 13:30 Tuesday - 07:05 to 13:30 Wednesday - 07:05 to 13:30 Thursday - 07:05 to 13:30 Friday - 07:05 to 13:30 Saturday - 07:05 to 13:30 Sunday - Closed
- Height Adjusted ticket office counter
- staff will come out of the office to assist
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Accepts Cash & Cards
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Northern
- Smart cards issued
- Yes
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- Sunday - Closed Monday to Friday - 06:10 to 12:40 Saturday - 07:10 to 13:40 Sunday - Closed
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- No
- Customer Services
- 08002006060
- Location for rail replacement services
- Westdyke road - near the official bus stop
- Left Luggage
- No
- Lost Luggage
- Monday to Sunday - 07:00 to 22:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- The toilets are available when the station is staffed
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- Part of booking office on Platform 1
- Seating
- Yes
- Staff help available opening times
- Sunday - Closed Monday to Friday - 06:10 to 12:40 Saturday - 07:10 to 13:40 Sunday - Closed
- Helpline Number
- 0800 138 5560 text relay 18001 0800 138 5560
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- Category B Station
- This station only has tactile paving on platform 1
- Access onto both platforms is possible via level crossing. However, level access transfer between each platform is approximately 1/2 mile and can take 30 minutes as the only other way between both platforms is via steps and a bridge. The car park is adjacent to platform 1.
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs Available
- No
Data unavailable