Monday to Friday – 08:00 to 19:00 Saturday – 09:00 to 17:00 Sunday – 10:00 to 16:30
Bureau de Change
First Class Lounge
Internet Kiosk Available
Cards and coins
Accessible Public telephones
Connect to "GWR Free Station WiFi"
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Baby Changing facilities
National Key toilets
The radar key is available from station staff.
Tourist information office
Monday to Friday – 07:30 to 19:00 Saturday – 07:30 to 19:00 Sunday – 09:00 to 16:30
Accessibility and Mobility Access
Staff help available opening times
Meeting point: Ticket Office.
Monday to Friday – 05:50 to 22:30 Saturday – 05:50 to 21:15 Sunday – 08:50 to 22:10
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step Free Category B2 - This station has a degree of step free access with step free available to both platforms. Transfer between platforms is via local roads and under the railway viaduct. Access roads are steep in places. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.