At a glance
Station Message
Runcorn Station Improvement
Transport for Wales is currently delivering significant improvements to customer facilities at Runcorn East station. The waiting shelters are temporarily out of use whilst works progress to provide new waiting shelters and cycle storage.
This work is expected to be completed by the end of August.
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- Adjacent to Car Park 1 (Multi-Story)
- Storage Spaces
- 16
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- 16 spaces by car park 1 on umbrella style racks and 3 x hoops on Platform 1 (2 x cycles per hoop = 6 spaces)
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Avanti West Coast
- Address
- Station Car Park 1 - Multi Story (P Shaw Street Runcorn Shaw Street Runcorn Holloway Runcorn WA7 5TX
- Phone Number
- No
- Web Address
- Note
Tariff
Monday to Friday - 6.00 for 0 - 6 Hours Parking
Monday to Friday - 12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
- Opening Hours
- Monday to Friday - 05:15 to 23:45 Saturday - 05:15 to 22:30 Sunday - 08:15 to 23:45
- Number of Spaces
- 451
- Daily Rate
- £12.50
- Weekly Rate
- No
- Monthly Rate
- £132.00
- 3 Monthly Rate
- £374.00
- Annual Rate
- £1,200.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
- Ticket machines can be found in the booking hall. Monday to Friday - 05:45 to 19:30 Saturday - 06:30 to 19:30 Sunday - 08:45 to 19:30
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- No
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Avanti West Coast
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended. Monday - 05:15 to 00:15 Tuesday - 05:15 to 00:15 Wednesday - 05:15 to 00:15 Thursday - 05:15 to 00:15 Friday - 05:15 to 00:15 Saturday - 05:15 to 00:15 Sunday - 08:00 to 00:45
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Available in the car park
- Customer Services
- Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
- Location for rail replacement services
- Pick Up / Drop Off in the turning circle adjacent to the station entrance.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Yes
- Toilets
- The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Baby Changing facilities
- Yes
- National Key toilets
- Available on Platform 1, accessed via RADAR key.
- Showers
- No
- Trolleys
- Yes
- Tourist information office
- No
- Waiting Rooms
- Seating and waiting rooms throughout.
- Seating
- Yes
- Staff help available opening times
- The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended. Monday - 05:15 to 00:15 Tuesday - 05:15 to 00:15 Wednesday - 05:15 to 00:15 Thursday - 05:15 to 00:15 Friday - 05:15 to 00:15 Saturday - 05:15 to 00:15 Sunday - 08:00 to 00:45
- Helpline Number
- 08000 158 123 (08000 158 124 Textphone)
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
- This station has step-free access to all platforms / the platform
- Wheelchairs Available
- Yes
Data unavailable