At a glance
Station Message
Pay as you go is available at this station.
Please note that Pay as you go north Wales is only valid on Transport for Wales services.
For more information, visit Pay as you go in North Wales
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Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- A total of 16 spaces are provided at the station in two locations. Both platforms have a joint waiting/cycle shelter in which there are 4 Sheffield stands providing parking for up to 16 bicycles.
- Storage Spaces
- 16
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- There are no cycle hire facilities at this station.
- Car Park
- Yes
- Free of Charge
- Yes
- CCTV Coverage
- No
- Car Park Operator
- Local Authority
- Address
- - -
- Phone Number
- Primary telephone number: 03333211202
- Web Address
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours All Bank Holidays - 24 hours
- Number of Spaces
- 50
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- There is an unmarked location in the car park.
- Airport
- No
- Ticket Office
- Located at the main entrance. Monday to Friday - 07:00 to 12:00 Saturday - 08:00 to 13:15 Sunday - Closed
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Transport for Wales
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Location for rail replacement services
- The rail replacement bus stop is on the main road near the station car park.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- Located outside the ticket office on the wall
- Post Box
- No
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Helpline Number
- 03333 211202
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
Category B2.
Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
Access between both platforms is via a footbridge.
- Wheelchairs Available
- No