Salisbury station

Salisbury station
South Western Road
Salisbury
Wiltshire
SP2 7RS

At a glance

Departures and arrivals

Station details

Bicycle parking
Yes
Storage Sheltered
Yes
Storage Location
Car park, platform 4 and platform 6
Secure Cycle compound for Season Ticket holders
Storage Spaces
110
Storage CCTV
Yes
PlusBike (Cycle hire)
No
Car Park
Yes
Free of Charge
No
CCTV Coverage
Yes
Car Park Operator
No
Address
No
Phone Number
No
Web Address
No
Note
No
Opening Hours
No
Number of Spaces
269
Daily Rate
£10.70
Weekly Rate
£42.60
Monthly Rate
£150.10
3 Monthly Rate
£450.30
Annual Rate
£1,501.00
Taxis
No
Accessible Taxis
No
Impaired Mobility set down and pick up points available
Yes
Airport
No
Ticket Office
In the booking hall Monday to Friday - 05:30 to 20:00 Saturday - 06:20 to 19:30 Sunday - 08:10 to 20:00
Height Adjusted ticket office counter
Yes
Induction Loop
Yes
Ticket Machines
Yes
Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Collection of Pre-Purchased tickets
Yes
Penalty Fares
Applicable Operators: South Western Railway
Smart cards issued
Yes
Smart cards validated
Yes
Get Oyster cards here
No
Use Oyster pay as you go
No
Top up Oyster cards
No
Staff help available opening times
Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
Passenger Information Systems available
DepartureScreens
Customer Help Points
Help points are available on all platforms
Customer Services
Please contact our Customer Service Centre on 0345 6000 650
Location for rail replacement services
Station forecourt, off South Western Road
Left Luggage
No
Lost Luggage
Monday to Friday - 07:30 to 19:00 Weekend - Closed All Bank Holidays - Closed
Ticket Gates
Yes
CCTV
Yes
ATM Machine
Yes
Bureau de Change
No
First Class Lounge
No
Internet Kiosk Available
No
Pay Phone
Yes
Accessible Public telephones
No
Post Box
No
Public Wi-Fi
Find WiFi Hotspots around Salisbury station
Shops
No
Toilets
The toilets are located on Platform 2/3 and on Platform 4. The National key toilets are located on Platform 2/3 and on Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. The baby changing facilities are located in the toilets on Platform 4.
Baby Changing facilities
Baby changing facilities in toilets on Platform 4.
National Key toilets
Yes
Showers
No
Trolleys
Yes
Tourist information office
No
Waiting Rooms
Heated waiting rooms located on Platforms 2, 3 and 4.
Seating
Yes
Staff help available opening times
Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
Helpline Number
0800 5282100
Helplines Opening times
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Ramp for train Access
Yes
Step Free Access
Step-free category B2 Station - There is step free access to all platforms. Access to platforms 5 (for trains to Cardiff and the West of England) and 6 (for some services to Basingstoke and London Waterloo) are via level access.
Access to all other platforms is via a subway with steep ramps. A staff operated powered wheelchair is available for customers who have difficulty using the ramps. Please speak to our assisted travel team or a member of station staff.
Wheelchairs Available
Yes