At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- To right of station building
- Storage Spaces
- 56
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Cycles are left at owners risk. Abandoned cycles may be removed.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- APCOA Parking UK
- Address
- No
- Phone Number
- Primary telephone number: 01895 262122
- Note
- No
- Opening Hours
- Monday to Sunday - 24 hours
- Number of Spaces
- 123
- Daily Rate
- £6.00
- Weekly Rate
- £25.20
- Monthly Rate
- £93.30
- 3 Monthly Rate
- £259.00
- Annual Rate
- £969.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Located at both sides of the station
- Airport
- No
- Ticket Office
- Monday to Friday - 05:50 to 00:10 Saturday - 05:50 to 23:35 Sunday - 07:40 to 23:45
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Southern
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- Yes
- Use Oyster pay as you go
- Yes
- Top up Oyster cards
- Yes
- Staff help available opening times
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
- Passenger Information Systems available
- DepartureScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- No
- Location for rail replacement services
- The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- Yes
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Yes
- Toilets
- Platform 1, Left of the ticket office
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- A heated waiting area is available on the concourse and shelters on both platforms.
- Seating
- Yes
- Staff help available opening times
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
- Helpline Number
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
- Helplines Opening times
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
- Pressing the emergency & assisted travel button on a station Help Point
- Calling our Assisted Travel team on: 0800 138 1016
- Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
- Ramp for train Access
- Yes
- Step Free Access
This is a Category B2 station: Level access to both platforms via separate entrances. Long access route between platforms via street, steep in places (over 400m and gradient above 1:10).
Assistance Meeting Point is between the toilets on platform 1.
- Wheelchairs Available
- No