At a glance
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- No
- Storage Location
- car park
- Storage Spaces
- 10
- Storage CCTV
- No
- PlusBike (Cycle hire)
- No
- Additional Notes
- Cycle racks are located in the Station car park.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- No
- Car Park Operator
- No
- Address
- No
- Phone Number
- No
- Web Address
- No
- Note
- No
- Opening Hours
- No
- Number of Spaces
- 40
- Daily Rate
- £1.80
- Weekly Rate
- £7.10
- Monthly Rate
- £25.90
- 3 Monthly Rate
- £77.70
- Annual Rate
- £259.00
- Taxis
- No
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- No
- Ticket Office
Sandown does not have a ticket office.
A Ticket Vending Machine is located outside the entrance to platform 2.
- Height Adjusted ticket office counter
- No
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- no
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: Island Line
- Smart cards issued
- No
- Smart cards validated
- No
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
- No
- Passenger Information Systems available
- No
- Customer Help Points
- Yes
- Customer Services
- Please contact our Customer Services Department on 0345 6000 650
- Location for rail replacement services
During planned engineering work and unplanned disruption, rail replacement buses will use the following bus stops
To Brading and Ryde: bus stop on Broadway at the junction with Station Avenue on opposite side of the road from Premier stores.
To Lake and Shanklin: bus stop on Broadway at the junction with Station Avenue on same side of the road as Premier stores.
- Left Luggage
- No
- Lost Luggage
- Yes
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- No
- Bureau de Change
- No
- First Class Lounge
- No
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- Yes
- Public Wi-Fi
- Shops
- No
- Toilets
- No
- Baby Changing facilities
- No
- National Key toilets
- No
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
- No
- Seating
- Yes
- Staff help available opening times
- No
- Helpline Number
- No
- Helplines Opening times
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
- Ramp for train Access
- Yes
- Step Free Access
Step-free access category B1.
Level access to Platform 2 (for Shanklin) from forecourt (via poor quality dropped kerb). Step-free access to Platform 1 (for Ryde) via separate entrance and long ramp at approx. 1:20. Step-free route between platforms via street - approx 300m.
- Wheelchairs Available
- No