At a glance
Station Message
Station details
- Bicycle parking
- Yes
- Storage Sheltered
- Yes
- Storage Location
- The cycle hub with a cycle repair stand inside is located at station entrance (next to taxi rank). Additional stands available on Platform 6.
- Storage Spaces
- 400
- Storage CCTV
- Yes
- PlusBike (Cycle hire)
- No
- Additional Notes
- Cycle hub open 24 hours. Changing facilities and toilets available.
- Car Park
- Yes
- Free of Charge
- No
- CCTV Coverage
- Yes
- Car Park Operator
- Q-Park
- Address
- - -
- Phone Number
- Primary telephone number: 0870 4420104
- Web Address
- Note
- No
- Opening Hours
- Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours
- Number of Spaces
- 678
- Taxis
- station front
- Accessible Taxis
- No
- Impaired Mobility set down and pick up points available
- Yes
- Airport
- Trans Pennine Express operate a daily, frequent train service, direct to Manchester Airport.
- Ticket Office
- On the station concourse Monday to Friday - 05:00 to 22:50 Saturday - 05:00 to 22:50 Sunday - 07:45 to 23:00
- Height Adjusted ticket office counter
- Yes
- Induction Loop
- Yes
- Ticket Machines
- Yes
- Accessible Ticket Machines
- Yes
- Collection of Pre-Purchased tickets
- Yes
- Penalty Fares
- Applicable Operators: East Midlands Railway
- Smart cards issued
- Yes
- Smart cards validated
- Yes
- Get Oyster cards here
- No
- Use Oyster pay as you go
- No
- Top up Oyster cards
- No
- Staff help available opening times
04.20 - 00.00 Monday to Saturday
07.30 - 00.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours- Passenger Information Systems available
- DepartureScreens ArrivalScreens Announcements
- Customer Help Points
- Yes
- Customer Services
- No
- Location for rail replacement services
- Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
- Left Luggage
- No
- Lost Luggage
- Monday to Friday - 08:00 to 18:00
- Ticket Gates
- No
- CCTV
- Yes
- ATM Machine
- Yes
- Bureau de Change
- No
- First Class Lounge
- The First Class Lounge located on platform 5 is currently closed.
- Internet Kiosk Available
- No
- Pay Phone
- Yes
- Accessible Public telephones
- No
- Post Box
- No
- Public Wi-Fi
- Shops
- Yes
- Toilets
The toilets are located on the Main Concourse, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request. Toilet opening times:
- Monday to Friday: 05:00 to 22:50
- Saturday: 05:00 to 22:50
- Sunday: 07:45 to 23:00
- Baby Changing facilities
- Yes
- National Key toilets
- Yes
- Showers
- No
- Trolleys
- No
- Tourist information office
- No
- Waiting Rooms
There are heating waiting rooms, along with sheltered platform waiting areas with accessible seating.
The Assisted Travel Lounge is located on the station concourse.
Monday to Friday - 05:00 to 22:50 Saturday - 05:00 to 22:50 Sunday - 07:45 to 23:00- Seating
- Yes
- Staff help available opening times
04.20 - 00.00 Monday to Saturday
07.30 - 00.00 Sunday
Passenger Assistance meet and greet at the information desk in the concourse or at the ticket office.
Monday to Friday - 24 hours Saturday - 24 hours Sunday - 24 hours- Helpline Number
- 08000 11 33 23
- Helplines Opening times
- We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Ramp for train Access
- Yes
- Step Free Access
This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms.
This station has tactile paving at the edge of each platform.
- Wheelchairs Available
- Yes