If you need help planning your journey, call our Assisted Travel team on 0800 197 1329 or using type talk on 18001 0800 197 1329.
Slough improvement works
Between July 2021 and November 2022 the north side of the station will have fewer parking spaces while work takes place to provide more accessible parking, better pedestrian access, landscaping and lighting.
Additional parking will be available on the south side of the station / Brunel Way.
Departures and arrivals
Getting to and from the station
Platform 5 and front of station
PlusBike (Cycle hire)
Cycle hoops located at front of station and on platform 5. Please note cycles can be carried on our trains free of charge.
Range of taxi operators operate in main station forecourt area
Accessible taxis are available. Please request staff assistance.
Impaired Mobility set down and pick up points available
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
Change at Hayes for the Heatrow Connect service, Air Port Link Please change at Reading for Heathrow, Gatwick links and Bristol Temple Meads for Bristol Airport.
Ticket Buying and Collection
In ticket hall to platform 2
Monday to Friday – 06:00 to 21:30 Saturday – 06:30 to 21:30 Sunday – 07:00 to 21:30
Height Adjusted ticket office counter
Accessible Ticket Machines
Collection of Pre-Purchased tickets
Applicable Operators: Great Western Railway, Elizabeth line
Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
08001 971 329 or 18001 0800 197 1329 (Textphone)
Helplines Opening times
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Ramp for train Access
Step Free Access
Step-free category A station - This station has step-free access to all platforms