Range of taxi operators operate in main station forecourt area
Accessible taxis are available. Please request staff assistance.
Impaired Mobility set down and pick up points available
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
Change at Hayes for the Heatrow Connect service, Air Port Link Please change at Reading for Heathrow, Gatwick links and Bristol Temple Meads for Bristol Airport.
Ticket Buying and Collection
In ticket hall to platform 2
Monday to Friday – 06:00 to 21:30 Saturday – 06:30 to 21:30 Sunday – 07:00 to 21:30
Height Adjusted ticket office counter
Accessible Ticket Machines
Collection of Pre-Purchased tickets
Applicable Operators: Great Western Railway, TfL Rail